Patient Access Operator (Velp)

Patient Access Coordinator

We are seeking a dedicated and detail-oriented Patient Access Coordinator to join our healthcare team. This vital role ensures smooth scheduling processes and effective communication with patients, contributing to a positive patient experience and efficient clinic operations. If you are organized, adaptable, and enjoy working in a dynamic healthcare environment, we encourage you to apply.

Key Responsibilities

• Make all departmental appointments via telephone and in person, ensuring accuracy and completeness.
• Communicate effectively with patients to confirm appointments and provide necessary information.
• Adjust patient schedules promptly in response to provider schedule changes or other modifications.
• Contact patients to inform them of schedule adjustments and answer any related questions.
• Provide patient education and outreach, particularly for new patients or when implementing new policies.
• Maintain accurate and up-to-date appointment records in the scheduling system.
• Collaborate with healthcare providers and staff to coordinate patient flow and scheduling needs.
  
  

Skills And Qualifications

• High school diploma or equivalent; additional healthcare or administrative training preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to adapt to changing schedules and priorities.
• Proficiency in using scheduling software and basic computer applications.
• Previous experience in a healthcare setting or patient scheduling is a plus.
• Ability to handle sensitive information with confidentiality and professionalism.
  
  

Our organization values a collaborative and patient-centered culture, offering opportunities for growth and development within a supportive environment. Join us in delivering exceptional care and service to our patients.