What are the responsibilities and job description for the Order Processing Clerk position at MedChemExpress LLC?
Job Overview
We are seeking a Order Entry Processor is responsible for accurately and efficiently entering customer orders into the company’s system, ensuring timely processing, and supporting smooth order fulfillment. This role requires attention to detail, accuracy, and effective communication with internal teams and customers.
Duties
- Receive, review, and process customer purchase orders via email and online platform.
- Enter order details into company's system with high accuracy and within required timelines.
- Verify pricing, product codes, terms, and customer information before order confirmation.
- Communicate with sales, warehouse, logistics, and finance departments to ensure smooth order fulfillment.
- Track order status and follow up with internal teams or customers when necessary.
- Assist in resolving order discrepancies, backorders, and billing issues.
- Maintain accurate and up-to-date customer records and documentation.
- Provide excellent customer service and support to enhance customer satisfaction.
Requirements
- High school diploma or equivalent preferred.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Strong attention to detail and accuracy in data entry.
- Good organizational skills and ability to manage multiple tasks simultaneously.
- Effective communication skills, both written and verbal.
- Team player with problem-solving mindset.
- Office-based position, standard business hours.
Benefits
- Health insurance
- Paid time off
- 401(K) matching
- Quarterly bonus
Schedule: Full-time, Monday–Friday, normal business hours
Applicants must have valid work authorization, as visa sponsorship is not provided for this position.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $20