Operational Specialist

Medcare Health of NJ LLC is a family-owned medical supply wholesaler focused on providing a broad selection of pharmaceutical, medical, and veterinary products at competitive prices. Licensed to operate in most states, we pride ourselves on responsive service, reliable shipping, and building long-term customer relationships based on trust.

Our team works closely together across sales, operations, customer service, and warehouse functions to ensure orders are processed accurately and customers receive the products they need in a timely manner.

Medcare Health of NJ LLC is seeking a full-time Operational Specialist to join our team in Dover, NJ. This is an on-site, hands-on position that combines operational and administrative responsibilities with support in our warehouse.

The Operational Specialist will assist with day-to-day operations, including order processing, inventory coordination, customer and sales support, and shipping activities. A key responsibility of this position will be verifying customer orders for accuracy before they are boxed and prepared for shipment, helping ensure the correct products, quantities, and order details are fulfilled.

This position will also provide hands-on warehouse support as needed, including assisting with picking, packing, wrapping, organizing, and preparing orders for shipment.

• Process and coordinate customer orders accurately and efficiently.
• Verify orders before boxing and shipment to ensure products, quantities, and order details are correct.
• Assist with warehouse activities, including picking, packing, wrapping, labeling, and preparing orders for shipment.
• Coordinate inventory and help maintain accurate inventory and operational records.
• Work closely with sales and customer service teams to resolve order or customer issues.
• Assist with shipping, delivery, vendor, and logistics coordination.
• Monitor orders and supply chain activity to help ensure timely fulfillment.
• Maintain accurate information within internal systems and ERP platforms.
• Identify opportunities to improve operational efficiency and workflow.
• Prepare operational reports and assist with other day-to-day business needs.
• Maintain a clean, organized, and efficient work environment.

• Strong attention to detail and commitment to order accuracy and quality control.
• Strong organizational and time-management skills.
• Effective written and verbal communication skills.
• Ability to work collaboratively across operations, sales, customer service, and warehouse teams.
• Comfortable working in both an office and warehouse environment and assisting wherever needed.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office or similar tools.
• Experience with ERP, inventory management, or order-processing systems is beneficial.
• Previous experience in operations, distribution, medical supplies, pharmaceuticals, veterinary supplies, or a related field is preferred.
• High school diploma or equivalent required; additional education in business, operations, supply chain, or a related field is a plus.

We are looking for someone who is dependable, detail-oriented, willing to be hands-on, and comfortable wearing multiple hats as part of a growing family-owned business.