Front Desk Reception/Health Hacker

About Next|Health

Next Health is a leader in the health optimization and longevity industry, dedicated to revolutionizing wellness through advanced medical solutions and cutting-edge technology. We offer a comprehensive approach to health that includes hormone replacement, IV therapy, aesthetics, and more. Our mission is to empower individuals to achieve their healthiest, most vibrant selves.

Your Impact

As the Front Desk Receptionist at Next Health, you will be the first point of contact for our patients, visitors, and vendors. You will play a critical role in creating a positive patient experience and ensuring that our operations run smoothly.

Job Description

As the Front Desk Receptionist, you will be responsible for:

Greeting patients and visitors with a welcoming and professional demeanor

Checking in patients and verifying their demographic and payment information

Scheduling appointments and managing the clinic schedule

Assisting patients with questions and concerns

Maintaining patient records and updating them as needed.

Coordinating with other departments and healthcare providers to ensure seamless patient care.

What to Expect

In this role, you can expect to:

Interact with a diverse group of patients and visitors

Manage multiple tasks and responsibilities simultaneously

Use electronic medical records and scheduling software

Work closely with other departments and healthcare providers

Provide excellent customer service and patient care

What You’ll Bring

We're looking for someone who has:

1 years of experience in a medical office or healthcare setting

Excellent communication and interpersonal skills

Strong attention to detail and organizational skills

Ability to manage multiple tasks and responsibilities

Experience with electronic medical records and scheduling software

Knowledge of medical terminology and insurance billing practices

A passion for providing exceptional customer service and patient care

Aptitude for sales

Passion for and knowledge of health & wellness service

Exceptional at customer service.

Display a genuine interest in helping other people.

Excited to learn new things and be on the cutting edge of health & wellness.

Our Culture & Perks

We're a patient-centered healthcare clinic with a culture that values empathy, respect, and teamwork. We offer:

Competitive salary and benefits package

Opportunities for professional growth and development

A supportive and inclusive work environment

Meaningful work that makes a difference in patient's lives

Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. $19 - $20 per hour.

Additional Information:

As part of our selection process, all candidates may be required to participate in an in-person interview with a Next Health representative at one of our locations, whenever possible, prior to a final hiring decision.

Next Health is an Equal Opportunity employer, committed to promoting a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

We are dedicated to ensuring equal employment opportunities for all applicants and employees, including those with criminal histories, arrest records, or conviction records, in accordance with relevant laws. This includes compliance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.