What are the responsibilities and job description for the Billing Specialist position at MedBridge Healthcare LLC?
Physician Practice |
Job Summary
We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.
Billing Specialist – Job Duties
Education & Experience
Job Summary
We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.
Billing Specialist – Job Duties
- Generate and distribute accurate invoices to customers in a timely manner
- Post incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocation
- Reconcile payments against invoices and resolve any discrepancies
- Monitor accounts receivable aging reports and identify overdue accounts
- Conduct collections activities, including contacting customers via phone and email to secure payment
- Maintain detailed records of collection efforts and customer communications
- Investigate and resolve billing issues, disputes, and short payments
- Collaborate with internal departments (sales, customer service, accounting) to resolve account concerns
- Process adjustments, credits, and write-offs in accordance with company policies
- Prepare and distribute account statements to customers
- Ensure compliance with company policies and financial regulations
- Assist with month-end closing tasks, including reporting and account reconciliations
- Maintain accurate and up-to-date customer account information in the billing system
- Support audits by providing requested billing and payment documentation
Education & Experience
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
- 1–3 years of experience in billing, accounts receivable, or collections
- Experience with payment posting and cash applications strongly preferred
- Proficiency in accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, or similar)
- Strong Microsoft Excel skills (data entry, formulas, reconciliations)
- Ability to work with large volumes of financial data accurately
- Understanding of accounts receivable processes, billing cycles, and collections procedures
- Familiarity with basic accounting principles
- Knowledge of payment methods (ACH, wire transfers, credit cards, checks)
- Strong attention to detail and high level of accuracy
- Excellent organizational and time management skills
- Effective communication skills for interacting with customers and internal teams
- Problem-solving skills with the ability to resolve discrepancies and disputes
- Ability to handle sensitive financial information with confidentiality
- Strong follow-up skills for collections and account resolution
- Ability to work independently and meet deadlines
- Customer service mindset with professionalism in collections interactions
- Adaptability in a fast-paced, deadline-driven environment
- STATEMENT OF POLICY: MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
- AFFIRMATIVE ACTION PLAN (AAP): The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.
- REASONABLE ACCOMMODATION: Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).
- EMPLOYMENT ELIGIBILITY: This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.