EVS Housekeeper

Service Excellence Standards

• Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
• Demonstrates professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.
• Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person.

Position Summary

The EVS Housekeeper is responsible for performing daily cleaning of the surgery center in order to maintain the sanitation and good hygiene of all areas including but not limited to the patient care areas, business office, individual offices, storage rooms, and other locations of the center as needed according to standards and policy and procedure of the center. Maintaining courteous and considerate relations with the staff, patients, visitors, and other healthcare employees. Completing special projects throughout the facility as assigned.

Responsibilities:
EVS Housekeeper duties will consist of, but are not limited to:

• Treats everyone with dignity and respect and encourages collaborative relationships with colleagues, community providers, patients and family members. Consistently identifies ways to improve customer service and feedback while reducing customer/patient complaints.
• Regularly attends department meetings and staff recognition events as appropriate. Actively participates in department, healthcare and facility committees.
• Assures timely compliance with job requirements which may include, annual FIT Testing, TB, Flu Vaccination, LMS, licensure and certification renewals.
• Identifies own educational needs and seeks appropriate learning experience.
• Adheres to facility and department attendance requirements.
• Disinfect all the equipment.
• Assist with Cleaning and turnover of the operating room after the procedure.
• Keeps work area clean, organized and clutter free.
• Ensures department has equipment and supplies necessary to provide consistent quality and service delivery.
• Reports any unsafe situations or safety hazards immediately. Labels and removes any malfunctioning equipment from service and notifies management.
• Participates in Drills. Demonstrates through practice drills and upon request understanding of his/her role in the event of an emergency or disaster.
• Interacts with patients, families, guests, medical staff, and peers in a professional and timely manner.
• Follows the chain of command and escalates issues or concerns appropriately.
• Utilizes effective communication and interpersonal skills to support the total health care needs of the care team, the patient and assist family members.
• Communicates and coordinates patient requirements with ancillary departments.
• Answers and routes incoming calls in an appropriate manner and takes messages when possible.
• Refrains from all unprofessional discussions and remains positive at all times.
• Respects patient privacy and confidentiality, following all HIPAA laws.
• Demonstrates knowledge of basic cleaning and OR terminal sanitation according to established standards, SDS, and facilities policies and procedures.
• Consistently documents cleaning as required.
• Performs routine and specialty cleaning as required to maintain a clean, neat, and sanitary environment.
• Consistently uses products in/on the appropriate equipment, area, flooring, etc. to avoid damage.
• Demonstrates ability to utilize cleaning products for each area according to manufacturer's instructions.
• Adheres to the appropriate use of scrubs to maintain a neat and clean appearance.
• Reports safety hazards as appropriate.
• Demonstrates a commitment to safety by transporting trash and hazardous waste according to standards and guidelines.
• Participates in maintaining proper inventory supply levels to complete cleaning as needed.
• Demonstrates ability to use cleaning equipment.
• Alert leadership when defective items are identified and remove from service.
• Attends all required safety training programs and can describe his or her responsibilities related to general safety, center safety, and specific job-related hazards.
• Follows the center exposure control plans/blood borne and airborne pathogens.
• Assist OR staff with moving patients.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• May assist with SPD responsibilities if Surgical Tech certification is obtained.
• Annually review clinical infection control standards and practices for effectiveness.
• In collaboration with the Safety Officer evaluate and recommend disinfectants, handwashing agents and other cleaning products for use at the center.
• Assist center leadership in the annual evaluation of the center's cleaning service.
• Reviews infection control policies and procedures annually for relevancy to current standards of practice and nationally recognized infection control guidelines/standards.
• Participates in the Quality Improvement Committee and other Infection Control committees as needed.
• Performs other duties as assigned.

Qualifications:

• High school graduate or equivalent
• Has full command of the English language, both verbal and written.
• Previous experience in a cleaning or environmental services role preferred.
• Knowledge of infection control principles and practices preferred.
• Previous experience in a cleaning or environmental services role preferred.

Salary : $21 - $23