Team Lead, Medical Records Imaging - Onsite

Job Purpose
The Team Lead, Imaging is responsible for the coordination of all daily activities associated with the Health Information Management imaging system. The Team Lead, Imaging will ensure that medical records needed for patient care, CDI, coding and billing, administrative functions, medico-legal activities and research are processed expeditiously, insuring legibility, completeness and data integrity. Other duties include system maintenance and the education and training of all new imaging staff. This role will also assist the Operations/HIM Manager in policy and procedure development for the imaging system.

Duties & Responsibilities

• Perform daily quality control procedures on a representative sample to ensure quality images and accurate indexing, resolve indexing discrepancies. Perform routine system administration activities as delegated by the Operations/HIM Manager. Monitor interface activity and immediately reports discrepancies to the appropriate individual or department
• Prepare, scan and index medical record documents in a daily basis
• Coordinate daily imaging system activities including monitoring and distributing workload to imaging staff evenly to prevent backlogging
• Compile workload and productivity statistics for the Imaging area weekly
• Communicate backlogs and potential workflow problems to the Operations/HIM Manager in a timely manner
• Orient and train new imaging staff on preparing, scanning and indexing documents using low-speed and high-speed scan technology
• Plan and facilitate trainings or programs to meet the educational needs of staff, including orientation, in-services, or education requirements
• Conduct regular staff meetings and huddles, share information appropriately and provide open communication for feedback
• Promote and encourage the professional growth and development of staff and self
• Participate in mandatory in-services, trainings, and meetings and department-based or hospital-based committees, if applicable
• Serves as backup for the Identity team
• Prepare and Scan records in Access/Filebridge. Schedule/coordinate storage pick up
• Other duties as assigned
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

• High school diploma or equivalent required
• 3 years of experience in healthcare and/or medical records strongly preferred
• Strong knowledge of Windows-based computer environment is required
• Strong Knowledge of Microsoft Office, Excel, Adobe Pro strongly preferred
• Ability to prioritize responsibilities required
• Strong organizational skills and attention to detail required
• Ability to work as a team and independently required
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction

Working Conditions

• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
• Ability to work a flexible schedule and outside of normal business hours as needed, including occasional weekends and/or holidays
• Physical Demands: While performing the duties of this job, the employee is often required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Perform lifting (up to 30 pounds) and walk up to 2 hours.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. Operate Office machines properly and in accordance with Hospital safety standards. Ability to work in accordance with Hospital Safety Standards.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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