Health / Nutrition Coach

Health / Nutrition Coach – Med Matrix

About Med Matrix

Med Matrix is a cash-pay functional and cellular medicine clinic focused on helping patients improve their health through personalized care, advanced lab testing, nutrition, lifestyle coaching, peptides, hormone optimization, IV therapy, regenerative therapies, and ongoing provider support.

We are looking for a motivated, compassionate, and highly organized Health / Nutrition Coach to join our team. This role is ideal for someone who loves helping patients turn medical recommendations into real-life habits, stay accountable, and feel supported throughout their health journey.

Job Summary / Position Overview

The Health / Nutrition Coach works directly with patients to help them improve nutrition, lifestyle habits, body composition, metabolic health, energy, performance, and long-term wellness outcomes.

This person will partner closely with our providers to help patients understand their care plan, stay engaged between visits, and take consistent action toward their goals.

This is not a passive education role. We are looking for someone who can coach, motivate, follow up, problem-solve, and help patients actually implement the plan.

Our goal is simple and ambitious. Create a patient experience that feels personal, proactive, and exceptionally well run. Every touchpoint matters. Every detail communicates our standard.

Why This Role Matters

You will...

• Help patients feel supported, encouraged, and accountable
• Turn clinical recommendations into simple, realistic lifestyle steps
• Help patients improve nutrition, energy, body composition, metabolic health, and long-term wellness
• Reduce confusion so patients understand what to eat, what to track, and what to do next
• Support providers by reinforcing the care plan between visits
• Create a coaching experience that patients remember, value, and talk about

You are a BIG part of the reason patients finally say...

“This is the first place that actually helped me understand what to do and stay consistent.”

The Patient Experience Standard We Are Building

We want patients to feel...

• Known and cared for, not judged or lectured
• Confident in their plan, not overwhelmed by conflicting health advice
• Supported between visits, not left alone to figure it out
• Motivated by progress, not discouraged by perfection
• Clear on what to eat, how to move, and how to build habits that last
• Like they found the clinic that finally takes their health seriously

Who We Are Looking For...

• The ideal candidate:
• Has experience in health coaching, nutrition coaching, wellness coaching, fitness, or behavior change
• Is passionate about nutrition, functional medicine, metabolic health, and helping people improve their lives
• Can coach patients with warmth, clarity, accountability, and confidence
• Knows how to simplify complex health information into practical next steps
• Is organized, detail-oriented, and consistent with follow-through
• Can motivate patients without shaming, judging, or overwhelming them
• Understands that coaching is not just information... It is communication, accountability, and behavior change
• Is comfortable working closely with providers, medical assistants, and the rest of the care team
• Wants to grow with a high-functioning, fast-paced clinic that is setting a new standard for care
• Can coordinate prescriptions and communicate professionally with pharmacies
• Is organized, detail oriented, and calm under pressure
• Enjoys working with people and delivering an expecptional patient experience

Who Should Not Apply:

This role is not a good fit for someone who...

• Does NOT live a healthy lifestyle themselves
• Wants a slow-paced job with minimal patient interaction
• Only wants to give generic meal plans or basic nutrition advice
• Is uncomfortable holding patients accountable
• Struggles with organization, documentation, or follow-through
• Does not enjoy working as part of a team
• Gets overwhelmed by a fast-moving clinical environment
• Is not interested in functional medicine, nutrition, or lifestyle-based care
• Believes coaching is just telling people what to do instead of helping them change behavior
• Has a judgmental or rigid approach to patients who are struggling
• Is looking for a role where they can work independently without communication, feedback, or collaboration
• Does not want to grow, learn, or improve as the clinic grows

Key Responsibilities

Patient Coaching

• Conduct health and nutrition coaching sessions with patients
• Help patients understand and implement provider recommendations
• Create practical nutrition, lifestyle, and habit-based action steps
• Support patients with weight loss, body composition, energy, blood sugar balance, inflammation, gut health, performance, and long-term wellness goals
• Help patients identify barriers, patterns, and behaviors that are keeping them stuck
• Provide accountability, encouragement, and clear next steps between provider visits
• Help patients build consistency with food, hydration, sleep, movement, stress management, and routines

Nutrition and Lifestyle Support

• Review patient nutrition patterns and help them make realistic improvements
• Educate patients on foundational nutrition principles within your scope
• Support patients through structured nutrition programs
• Help patients understand how food choices connect to energy, weight, digestion, inflammation, and metabolic health
• Use tools such as food logs, habit trackers, body composition data, and patient goals to guide coaching conversations
• Help patients move away from all-or-nothing thinking and toward sustainable behavior change

Patient Experience Ownership

• Make sure every patient leaves coaching sessions knowing exactly what to focus on next
• Help patients feel heard, understood, and supported
• Reduce confusion by explaining next steps clearly and simply
• Anticipate common barriers and help patients problem-solve before they fall off track
• Follow up with patients in a way that builds trust, consistency, and accountability
• Help patients feel like Med Matrix is the clinic that is truly walking with them through their health journey

Team Collaboration

• Communicate patient progress, concerns, and barriers to providers and provider assistants
• Document coaching sessions clearly and professionally in the EMR
• Participate in team huddles, trainings, and process improvement
• Support provider recommendations by helping patients implement the plan between visits
• Collaborate with the team to improve patient retention, program completion, and overall outcomes
• Help identify patients who need additional support, follow-up, or escalation to a provider

Growth and Continuous Improvement

Look for ways to improve coaching systems, patient education, and follow-up workflows

Help build a consistent nutrition coaching experience across the clinic

Participate in training related to functional medicine, metabolic health, behavior change, and patient communication

Support the growth of nutrition programs, memberships, and patient education resources

Bring ideas, ownership, and energy to a team that is always improving

Required Skills and Qualifications

• Experience in health coaching, nutrition coaching, wellness coaching, fitness coaching, personal training, or a related field required
• Nutrition, health coaching, personal training, or wellness certification preferred
• Strong communication skills and a patient-centered mindset
• Excellent organization, documentation, and follow-through
• Comfortable discussing nutrition, lifestyle, habits, and behavior change
• Ability to motivate and hold patients accountable in a supportive way
• Comfortable working in a fast-paced clinical environment
• Ability to work as part of a team and follow established clinic systems
• Interest in functional medicine, regenerative medicine, metabolic health, and long-term wellness
• EMR experience preferred but not required

What We Offer

Competitive pay based on experience

Daytime weekday schedule

Training and growth opportunities in functional medicine, nutrition, metabolic health, and patient communication

A mission-driven team with high standards and a supportive culture

The chance to work closely with providers and be part of real patient transformation

A front-row seat to a clinic that is expanding and redefining what great care looks like

Real responsibility and the opportunity to make a meaningful difference in patients’ lives

How to Apply

Please submit your resume and a brief note explaining why you are interested in health coaching, nutrition, functional medicine, and helping patients create lasting change.

We are looking for someone who genuinely cares about people, takes ownership of their role, and is excited to help patients finally feel supported in their health journey.

Job Types: Full-time, Part-time

Pay: $22.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Experience:

• Health coaching: 1 year (Preferred)
• Nutrition: 1 year (Preferred)

Ability to Relocate:

• South Portland, ME 04106: Relocate before starting work (Required)

Work Location: Hybrid remote in South Portland, ME 04106

Salary : $22 - $30