Certified Medical Assistant

Medical Assistant – Med Matrix

About Med Matrix

Med Matrix is redefining healthcare through functional and regenerative medicine, helping patients optimize their health rather than just treating symptoms. We offer cutting-edge therapies, precision medicine, and personalized treatment plans to support long-term wellness. Check us out here www.medmatrixusa.com

Job Summary

Med Matrix is building a different kind of healthcare. We practice functional and regenerative medicine focused on root causes, real outcomes, and long-term health. We are growing quickly because patients are looking for something better than rushed visits and symptom based care.

Our goal is simple and ambitious. Create a patient experience that feels personal, proactive, and exceptionally well run. Every touchpoint matters. Every detail communicates our standard.

As a Medical Assistant at Med Matrix, you are not just supporting providers. You are shaping the experience patients will remember and talk about. This role blends hands on clinical care with strong operational execution so visits run on time, labs are handled correctly, and patients feel seen, prepared, and supported.

This is a high impact position. The Medical Assistant is one of the most important roles in the clinic because YOU influence outcomes, trust, and consistency. When you do your job well, patients feel safe, confident, and motivated. They follow the plan. They come back. They get results. You help change lives by making great care possible every day.

Why This Role Matters

You will...
Help patients feel known, listened to, and cared for
Remove confusion and friction so patients can focus on getting better
Ensure labs, documentation, and follow up steps are done correctly and on time
Support providers so they can deliver their best clinical thinking
Create a standard of care that patients can feel from the moment they walk in

You are a BIG part of the reason patients finally say, "This is the first place that truly takes my health seriously."

The Patient Experience Standard We Are Building

We want patients to feel known and cared for, not processed
Confident in the plan, not confused about next steps
Supported between visits, not left wondering what to do
Impressed by the organization, communication, and follow through
Like they found the clinic that finally takes their health seriously

Who We Are Looking For...

The ideal candidate

Has medical assisting experience in clinical and or administrative settings is required
Is comfortable with phlebotomy blood draws and lab processes, and can move with accuracy and confidence

Can coordinate prescriptions and communicate professionally with pharmacies
Is organized, detail oriented, and calm under pressure

Enjoys working with people and delivering an expecptional patient experience
Is curious about functional medicine and committed to learning as the field grows
Wants to grow with a high functioning and fast-paced clinic that is setting a new standard for care

Key Responsibilities:

Clinical

Perform blood draws, injections, and specimen collection for lab testing
Prepare, process, and track lab requisitions with accuracy and urgency
Room patients, take vitals, and document medical history clearly and completely
Assist providers during exams and procedures
Support patient education related to plans, labs, and next steps within your scope
Coordinate prescription calls to pharmacies as directed by providers

Administrative and Front Desk

Welcome patients and ensure a smooth, calm, professional check in process
Schedule, confirm, and coordinate visits, labs, and follow-ups with strong attention to detail
Answer phone calls and patient messages with clarity, warmth, and follow-through
Maintain accurate and complete documentation in the EMR
Manage incoming and outgoing lab reports and ensure they are routed correctly
Confirm prerequisites are complete before visits so appointments stay on time
Monitor clinical supplies and place orders so the clinic is always ready

Patient Experience Ownership

Make sure every patient knows what happens next before they leave
Reduce friction by anticipating needs, questions, and common issues
Catch problems early and solve them fast, labs, scheduling, paperwork, or communication
Help patients feel supported between visits through organized outreach and responsiveness

Growth and Continuous Improvement

Look for ways to improve clinic efficiency and raise the quality of the patient experience
Support seamless workflows for the provider team
Collaborate with teammates to maintain high standards and consistent execution

Required Skills and Qualifications

Medical assisting experience in clinical and or administrative settings required
Medical Assistant certification CCMA, RMA or equivalent preferred
Phlebotomy experience required, or ability to demonstrate competency quickly during training
Experience coordinating prescriptions and working with pharmacies preferred
Comfort with EMR systems preferred but not required
Strong communication, professionalism, and patient centered mindset
Excellent attention to detail and follow-through
Ability to multitask in a fast-paced clinical environment

What We Offer

Competitive pay based on experience
Training and growth opportunities in functional and regenerative medicine
A mission driven team with high standards and a supportive culture
A front row seat to a clinic that is expanding and redefining what great care looks like
Real responsibility and the chance to make a meaningful difference in patients' lives every day

Job Types: Full-time, Part-time

Pay: $22.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Ability to Relocate:

• South Portland, ME 04106: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $30