What are the responsibilities and job description for the Warehouse Operative position at MED Equus Ltd?
Candidate requirements
- Excellent communication skills, both written and verbal
- Reliable, punctual, and able to work independently or as part of a team to meet objectives and deadlines
- Willingness to learn and operate Zoho systems including CRM, Books and Inventory
- Must be able to follow guidelines closely but also to work on own initiative if required
- Physically fit and able to lift or move items safely in line with manual handling guidelines
- Good organisational skills and ability to manage time effectively
- Strong attention to detail and commitment to maintaining high accuracy in equipment handling
- Must have excellent skills in Microsoft Office, Outlook email and calendar
Responsibilities
- Inspect incoming and outgoing equipment and ancillary products, verifying quantities and item condition
- Maintaining regular communication with the UK office to coordinate support, share updates, and ensure effective management of US customer accounts.
- Post service/repair inspections with customer communications e.g. video documenting the service actions undertaken on the equipment.
- Providing remote technical support and fault diagnosis for customer equipment.
- Acting as a key point of contact for customers, managing enquiries and providing support via telephone and email.
- Accurately pick, pack, and prepare orders for dispatch, ensuring items are correctly labelled, packaged, and documented
- Prepare shipping documentation and liaise with couriers (e.g. DHL, UPS, FedEx) to arrange timely collections and deliveries.
- Perform regular stock checks and cycle counts to ensure accurate inventory levels in the system
- Maintain cleanliness and order within the warehouse, adhering to good housekeeping practices.
- Ensure all activities comply with health, safety, and quality standards, reporting any incidents or hazards promptly.
- Undertake other duties as required to support the smooth running of warehouse operations.
Remuneration
- 20-25 hours per week – flexible
Pay: $18.00 - $24.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $24