What are the responsibilities and job description for the Front Desk/Insurance Verification position at Med. Consult. of South. Calif.?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our Medical Ophthalamology team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. bilingual in spanish required.
Duties
- Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere.
- Manage front desk operations including check-ins, check-outs, and reservations.
- Handle customer inquiries and complaints with professionalism and courtesy.
- Maintain accurate records of guest information and transactions using computerized systems.
- Perform clerical duties such as filing, data entry, and calendar management to support office operations.
- Coordinate appointments and manage schedules for staff members as required.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.-check eligibility and obtain authorization-call insurance when needed confrim each patient coverage and collections for all deductible, coinsurance and copay
Experience
- Previous experience in a front desk or customer service role is preferred.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Experience as a personal assistant or clerk is advantageous but not mandatory.
- A friendly demeanor with strong interpersonal skills to engage with clients positively.
If you possess the necessary skills and are eager to contribute to our team, we encourage you to apply for this exciting opportunity as a Front Desk Agent!
Job Type: Full-time
Pay: $16.90 - $20.33 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $17 - $20