What are the responsibilities and job description for the Epic Training Manager position at Med Center Health?
The Epic Training Manager is responsible for the strategic planning, coordination, and oversight of Epic training programs across Med Center Health. This role ensures that all staff receive effective onboarding, Epic-led training, and ongoing education to support proficiency, adoption, and long-term system optimization. The Epic Training Manager defines the vision for the organization’s Epic training program, manages a team of continuous educators, and partners closely with clinical, operational, and IT stakeholders to align training efforts with organizational workflows and priorities. The position provides strong leadership, curriculum management expertise, and develops training strategies that support successful Epic implementation and sustained end-user engagement.
Minimum Qualifications
- Three years of experience in EHR or IT training, adult learning/education, applications support or related experience required.
- Experience working directly with Epic and/or IT systems strongly preferred.
- Previous supervisory or team leadership experience preferred.
- Bachelor’s degree in Information Systems, Healthcare, Education, Organizational Development, Business Administration, or a related field required. Master’s degree preferred.
- Epic training and certification in assigned training tools and applications required.
Employees who are not certified at the time of hire or transfer must complete the designated Epic training and certification
program(s) within the assigned timeframe for their role and/or assigned application(s). Certification exams must be successfully completed within three attempts.
Location: Med Center Health · CHC Information Technology
Schedule: Full Time, Day Shift