Public Health Sr Nurse - Quality Assurance

Public Health Sr Nurse

Family Planning Clinic

“Follow Your Calling, Find Your Career”

Please apply by: April 2, 2026

Hiring Range: $75,292.00 - $98,820.75 / year

This is an exempt (salary) position

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job

Job Code: MM0054 FLSA Status Professional Job Family: Medical

About Us

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”.

Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.”

Position Summary

This position supports the Laboratory and Clinical Service Areas to monitor compliance with Quality Assurance (QA) operations/policies and Compliance and Risk operations/standards within Public Health Clinical Service Division. Will design, implement and maintain Quality Assurance (QA) result tracking system to ensure evidence of defined workflow processes in clinical and laboratory service delivery are met with success. Will collaborate with the Nursing Director, Medical Director(s) and Program Director(s) to ensure resulting processes meet medical, nursing, and operational standards to enhance service delivery and minimize medical risk. Will provide on-going support to laboratory and clinical staff to ensure operational success. Provides recommendations and strategies to improve notification process of laboratory results. This position maintains a safe environment and performs all job-related responsibilities in a safe manner.

All Registered Nurses employed by the Mecklenburg County Health Department are Public Health Nurses. Public Health Nurses, regardless of official title or classification, may provide nursing services during urgent and/or emergent public health events. These services include, but are not limited to, administration of immunizations for various ages and groups, mass medication distribution, and provision of health services in shelter environments.

Essential Functions

• Design, implement and maintain Quality Assurance (QA) result tracking system to ensure evidence of defined workflow processes in clinical and laboratory service delivery.
• Collaborate with the Nursing Director, medical Director(s) and Program Director(s) to ensure resulting processes meet medical, nursing, and operational standards to enhance service delivery and minimize medical risk.
• Provides on-going support to laboratory and clinical staff to ensure operational success.
• Ensure compliance with agency policies, procedures, and protocols, as well as Board of Nursing laws, rules, and standards.
• Develops and maintains ongoing policy and protocols to ensure compliance with laboratory and clinical resulting.
• Provide health services in accordance to standing orders and/or specific orders from health care providers.
• Utilize nursing process in care delivery.
• Perform administrative duties as needed and maintains accurate, detailed reports and records.
• Consult and coordinate with healthcare team members to assess patient care plans.
• Develop, evaluate, implement, and/or modify plans of care (e.g., standardized treatment plans, individualized health care plans, or emergency action plans).
• Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.
• Refer patients to specialized health resources or community agencies.
• Provide or arrange for training or instruction of auxiliary personnel.
• Complete orders from an Advanced Practice Practitioner (APP) (program specific).
• Provide health counseling and treatment under standing orders, and/or referral to the appropriate physician or clinic.
• Instruct individuals, families, or other groups on health education/promotion topics.
• Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems.
• Provide healthcare, first aid, specified laboratory tests, immunizations, screenings, or health services in locations such as clinics.
• Comply with infection control programs, advising or consulting with specified personnel about necessary precautions.
• Participate in the orientation and competency assessment of newly hired staff.
• Perform equivalent job responsibilities of other nurses within program area.
• Mecklenburg County Health Department Employees: Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g., snow or ice storms, tornados, hurricanes), natural disasters (e.g., earthquakes), fire, or power outages, and acts of terrorism.
  
  

Experience

Minimum Qualifications

• Minimum of two years of public health/community health nursing or relevant experience.
  
  

Education

• Graduate from an accredited/approved nursing education program.
• Non-BSN incumbents are required to complete state Public Health nursing coursework and exams within a year of hire.
  
  

Combination of relevant education and relevant experience accepted?: Yes

Licenses and Certifications

• Current license to practice as a Registered Nurse (RN) in NC issued by the NC Board of Nursing or another Nurse Licensure Compact State.
• Certification in Basic Life Support (BLS) for Healthcare Providers (CPR & AED) by the American Heart Association that is valid for at least 90 days after hire. Maintenance of this certification is required and as funds are available may be supported as part of employment.
• May require a valid North Carolina or South Carolina Driver's License
• May require County Driving Privileges.
• May require an Annual Motor Vehicle Record (MVR) check required.
  
  

Program Specific Requirements

Clinic requirement:

• Register for the Sexually Transmitted Diseases (STD) Enhanced Role RN (ERRN) course within 1 year of hire (except at times when the course isn’t offered or during extended public health emergencies)
• Successful completion of the Sexually Transmitted Disease (STD) Enhanced Role RN (ERRN) course within 18 months of hire (except at time when the course isn’t offered or during extended public health emergencies)
  
  

Preferred Qualifications

• Bachelor's degree or higher with two (2) years of relevant experience and required program specific certifications.
• Bilingual experience a plus
• Expertise in clinical QA/QI tools and ability to lead application of those tools across programs, highly preferred.
• Certified in Quality Assurance or Quality Improvement, desired.
  
  

Knowledge, Skills And Abilities

Knowledge of

• Applicable Federal, State, and local laws, statutes, rules, and regulations (e.g., HIPAA (FERPA, if applicable), NC Nurse Practice Act)
• Nursing techniques with strong nursing assessment skills
• Medical and legal terminology
• Principles of public health and associated laws
• Human anatomy and physiology
• Clinical sanitation and personal hygiene
• Principles of child, adolescent and adult growth and development
• Nursing in a non-traditional health care setting
• Scope of nursing practice
• Principles of communicable disease prevention and epidemiology
  
  

Skills

• Prioritize and assign work
• Manage and execute multiple tasks
• Maintain various confidential records
• Medication administration and basic nursing procedures
• Work with multidisciplinary teams and diverse client populations
• Evaluate records to ensure accreditation standards are met
• Use computers and related software applications
• Use electronic heath records for nursing documentation
• Apply and explain applicable laws, codes, regulations, policies, and/or procedures
• Exercise judgment and discretion
• Maintain records and files complying with HIPAA regulations and FERPA (if applicable) regulations
• Skill in managing and motivating people
• Skill in written and oral communication
  
  

Abilities

• Applied Learning: Assimilating and applying new job-related information in a timely manner
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Care Management: Having the knowledge and skills to secure relevant patient care data and identify key issues and relationships in the management of patient care; understanding the relationships among assessments, interventions, and patient responses; skilled in documentation of assessments and adjusting physical and cognitive prescriptions as needed
• Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Customer Satisfaction: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a
• Interpersonal Effectiveness - Creating a good first impression; commanding attention and respect; showing an air of confidence
• Patient Education/Health Promotion: Supporting, explaining, and instructing patient and patient’s family (significant other, care giver, etc.) in understanding the clinical procedures and equipment used to facilitate optimum health status; promoting the lifestyle changes required of the patient and the patient’s family to achieve optimum health status
• Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence
• Resource Management: Effectively managing one’s time and resources to ensure that work is completed efficiently Teamwork: Developing and using collaborative relationships to facilitate the accomplishment of work goals
  
  

Computer Skills

Proficient in various computer applications including Microsoft Office Suite

Compensation And Benefits

In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.

Work Environment

Works in an office setting with moderate noise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.