What are the responsibilities and job description for the IT Systems Specialist position at Mechanical Contractor?
The IT Systems Specialist will be responsible for overseeing technical assistance, network support, and project management. The ideal candidate will have strong leadership skills and a proven track record of driving process improvements.. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, they must possess strong analytical skills with demonstrated problem-solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required.
Responsibilities and Duties:
· System Administration:
· Install, configure, and maintain servers and network infrastructure.
· Manage user accounts, groups, and permissions within the Microsoft 365 environment.
· Manage and administer an Azure environment.
· Monitor system performance, identify issues, and implement solutions.
· Perform system backups and recovery.
· Office 365 Administration:
· Administer Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory.
· Manage Office 365 migrations, integrations, and troubleshooting.
· Ensure compliance with cybersecurity policies.
· Troubleshooting and Problem Solving:
· Diagnose and resolve technical issues related to systems, networks, and applications.
· Document solutions and procedures for future reference.
· Provide “boots on the ground” IT support for local office.
· Security:
· Implement and maintain security measures to protect systems and data.
· Monitor for security threats and vulnerabilities.
· Project Management:
· Manage IT projects.
Qualifications and Experience:
· Technical Skills:
· Strong knowledge of Microsoft Windows Server and Active Directory.
· Experience with Office 365 administration (Exchange Online, SharePoint Online, Teams, OneDrive).
· Strong knowledge of Azure.
· Familiarity with PowerShell scripting for automation.
· Understanding of networking concepts and protocols.
· Experience with security best practices.
· 7-10 years of IT experience.
· Soft Skills:
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Attention to detail and organizational skills.
· Certifications:
· Microsoft 365 Certified: Enterprise Administrator Expert (preferred).
· Other relevant Microsoft certifications (e.g., MCSE, MCITP, PMP, CSM)
· OSHA 10 Construction