What are the responsibilities and job description for the Administrative Assistant (Mental Health) position at Meaningful Change: Clinical & Consultation...?
JOB DESCRIPTION & OVERVIEW
We are seeking a highly organized and task-driven Administrative Assistant to join our mental health practice. As an Administrative Assistant at this practice, you will be expected to welcome patients, manage routine patient calls and interactions, while collaborating with the treatment providers. This is a part-time position with prospects to expand to full-time if/when the employee is able to take on greater responsibilities that may include more complex administrative tasks, prescription follow-up, and management of website and social media. A desire to become an integral part of the team as the practice continues to expand, and an interest in mental healthcare are desirable for our long-term goals.
ADMINISTRATIVE ASSISTANT RESPONSIBILITIES
- Greet, welcome patients, and routine customer support
- Answer phone calls and respond to emails in a professional and timely manner
- Manage routine scheduling needs of patients and providers
- Provide administrative support to the treatment team in a timely fashion
- Maintain accurate records of protected health information
- Prepare and edit documents/presentation, letters, and proofread reports
- Schedule and setup routine online tests and surveys (training provided)
- Manage and secure office supplies
- Assist with special projects as assigned by the Practice Director
MANDATORY SKILLS
- Strong organizational skills with the ability to prioritize tasks effectively
- Fluency in Google Suite and Email Interface
- Excellent verbal and written communication skills
- Attention to detail and accuracy in work
- Ability to work independently and as part of a team
- Ability to follow directions efficiently
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
PREFERRED SKILLS
- Positive and calming disposition in the face of what can be a stressful environment
- Clear understanding for workplace hierarchy
- Comprehensive understanding of HIPAA and managing patient privacy
- Familiarity in Electronic Health Records
- Familiarity or experience in healthcare settings
APPLICATION PROCESS
- Applications should include a resumé.
- A cover letter with a statement of your goals, hopes, and any special skills that you may have, can be very useful to our review. This is not mandatory.
- In-person interview will be required for all qualified candidates.
- Second interview as needed.
- All new employees at the practice have a 2-12 week "probation period", for training and evaluation purposes. Compensation during this "probation period" is at a reduced rate.
COMPENSATION & BENEFITS
Candidates will receive competitive hourly pay ranging from $16- $18, based on competence, skills, experience, and hours worked.
- Health, Vision, & Dental coverage options through BCBS-MI is available
- Paid Sick Time
- Professional development assistance
- Retirement Plan with Employer Match following 1-year as an employee
ABOUT THE PRACTICE & CLOSING REMARKS
Meaningful Change: Clinical & Consultation Psychology is an outpatient mental health practice that provides psychological, psychiatric, and counseling services to the greater Central Michigan area. If you are a motivated individual with strong organizational and customer service skills, following a brief training period, there is much room for development and improved compensation. Graded pay increases, health benefits, and retirement funds are available once full-time hours are achieved.
Details of our career approach, practice philosophy, treatment team, and professional vision for future colleagues, can be found at https://www.meaningfulchange.com/careers
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Medical Specialty:
- Psychiatry
Experience:
- Office: 2 years (Required)
Ability to Commute:
- Mount Pleasant, MI 48858 (Required)
Ability to Relocate:
- Mount Pleasant, MI 48858: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18