What are the responsibilities and job description for the Donor Database Coordinator position at Meals on Wheels Western Michigan?
About Us
At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties.
We offer a range of programs — including home-delivered meals, community dining sites, senior pantry shopping, and liquid nutritional supplements — that help seniors live independently, stay connected, and thrive in their own homes.
Meals on Wheels delivers more than just food; we deliver kindness, companionship, and hope — ensuring that no senior is hungry or forgotten.
* Treat People Well * Be a Team Player
* Do the Right Thing * Aim for Excellence
About This RoleWant to make a real difference in the lives of older adults across Western Michigan? Passionate about using your organizational and tech skills to support a mission that matters?As the Donor Database Coordinator at Meals on Wheels Western Michigan, you’ll play a key role in fueling our impact. You’ll be the steward of our donor and volunteer data—keeping our systems accurate, efficient, and ready to power meaningful fundraising, community events, and donor engagement. Your work ensures that every gift, every volunteer hour, and every act of generosity helps nourish seniors throughout our community.In This Role You Will:- Align with our mission and values as an organization.
- Provide outstanding customer support to seniors and their families.
- Manages and oversees the donor and volunteer databases and donor payment processing systems
- Prepares and manages lists for mailings, email campaigns, fundraising events, etc.
- Utilizes donor database to enter donations and appeals, create, modify, and run reports, create donor communication, and document all donor interactions
- Captures data from other payment systems
- Collaborates with Finance Department on reconciliation of donor database with accounting data
- Tracks donor and volunteer data needed for metrics and reporting
- Provides training and resources for Donor Database users
- Coordinates user access for databases
- Assists with fundraising events
- Assists with volunteer and community engagement as needed
- Work-Life Balance: Consistent day shifts, Monday–Friday
- Impact: Make a difference in your community alongside incredible team members
- Competitive Compensation
- Comprehensive Benefits (available after 30 days):
- Health, dental, and vision insurance
- Company match for both HSA and 403(b) dollars (eligible immediately!)
- Life insurance, short and long-term disability
- Flexible Spending Account options
- Paid Time Off and paid holidays
- Employee Assistance Program for you and your household members
Benefits Overview
- 403(b) & 403(b) matching
- Dental insurance
- Health insurance & Health Savings Account
- Vision insurance
- Life insurance
- Flexible Spending Account
- Paid Time Off
- Employee Assistance Program
Experience Preferred
- Database management: 2 years (Bloomerang and Qgive currently utilized)
- Customer Service: 1 year
- MS Office Suite: 1 year
Salary : $20