COMMUNITY ENGAGEMENT COORDINATOR

General Role and Function:

Responsible for the coordination and management of volunteer sites ensuring that meals are delivered effectively and efficiently to homebound clients. Will work to ensure best possible volunteer experience. This position is responsible to the Director of Community Engagement. 

Key Tasks and Responsibilities:

• Serve as the primary contact to volunteers by providing ongoing support and open lines of communication. 
• Develop and implement effective strategies and tactics to continually recruit and steward volunteers to support the growth of the program. Develop partnerships with local businesses, community entities and individuals. 
• Ensure all volunteers are trained and that all necessary documentation is maintained for each volunteer.
• Maintain a current volunteer schedule and a current list of volunteers for each route.
• Manage sites that do not have a coordinator and maintain the volunteer data and schedules for delivery. Recruit and place new volunteers as needed.
• Be present and supportive of all special events.
• Data entry into MOW Scheduler, Bloomerang, ServTracker, and Excel/Google spreadsheets, as appropriate.
• Monitor route sheets monthly under the direction of the Director of Community Engagement.
• Maintain time sheets, reports, and corresponding work activity logs for regular submission to supervisor.
• Other duties as assigned by the Director of Community Engagement.

Qualifications and Education Requirements:

• Outgoing and engaging people person.
• Bilingual in English/Spanish strongly preferred.
• Experience in public speaking and training.
• Experience in hospitality / customer service a plus.
• Excellent office administration skill with a knowledge of Microsoft Office programs.
• Strong verbal and written communication skills.
• Excellent time management skills.
• Must have reliable, personal vehicle and a valid Driver’s License, good driving record, and applicable insurance coverage required by the company policy.
• Team player with the ability to work independently.
• Commitment to our mission of serving our seniors, each other, and our community to promote the dignity and independence of our clients and their needs.

Physical requirements:

• Have mobility to work in a standard office setting and to use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
• Works in a fast-pasted and dynamic environment dealing with a wide variety of challenges and deadlines.
• Position requires travel to client’s homes and will be subjected to changing temperatures and possible hazardous living condition such as poor housing and vermin.

• Be able to move freely in and out of vehicle and climb stairs as needed to complete client assessments.
• Able to occasionally lift up-to twenty-five (25) pounds to move office supplies or equipment.

Salary : $20