FOOD PRODUCTION MANAGER

General Summary

Responsible for leadership, oversight, and effective day-to-day management of Central Kitchen Bakery, Hotline, and Meal Assembly staff and activities; ensuring compliance with food production and quality assurance practices; managing department budget; training, development, and supervision of staff.

Principal Duties and Responsibilities (Essential Functions)

• Oversee the efficient, safe management of the Central Kitchen food production staff and activities; ensure food service guidelines are maintained, and food handling quality assurance procedures are enforced
  1. Oversee production in compliance with Meals on Wheels People operating procedures and all applicable federal, state, and local food processing and food safety standards 
  2. Monitor daily production and schedules to meet company goals 
  3. Report daily production/productivity issues and results to the Director of CK Operations
• Responsible for hiring, training, development, and supervision of department leads and staff
  1. Support connection of individual contributions with organizational and departmental goals to develop team commitment and motivate team members
  2. Monitor, manage, and improve employee productivity and provide constructive feedback and coaching
• Work collaboratively and supportively and in a positive manner with managers and leaders across the organization to collectively solve issues, build partnerships, create policies and procedures, build staff morale and develop strategic plans and benchmarks
• Oversee production schedule and meal production including, management of production menu cycle schedule and purchase of product to meet production needs as scheduled.
• Oversee supplemental meal ordering and distribution 
• Assist with fundraising as needed
• Participate in continuous learning to build and develop technical proficiency, business acumen, intercultural competence, and effective leadership skills, which promote innovation and collaboration
• Ensure that all activities operate consistently and ethically within the vision, mission, and values of Meals on Wheels People
• Other duties as assigned

Education & Knowledge

• Bachelor's degree in food technology, manufacturing, other related field or equivalent industry experience
• Current Food Handler’s card 
• Current ServSafe certification or the ability to obtain one within 6 months of hire
• Demonstrated knowledge of bulk food production and distribution safety procedures including, federal, state and local regulations
• Knowledge of preventative maintenance procedures
• Valid Driver’s license to perform work duties

Any satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.

Skills, Abilities & Experience

• Minimum of five years of experience in management, supervision and development of staff, preferably in food manufacturing environment.
• Experience in bulk food production, “cook chill,” re-thermalization and baking 
• Experience in highly regulated food nutrition program including; scheduling, quality assurance, coordination of cycle menu, budget development and oversight, and purchasing.
• Successful leadership experience in management and development of staff in a team-oriented environment
• Demonstrated hands-on experience and proficiency with computer applications and systems, including, MS Office.  Comfortable with learning new computer applications and web-based applications  
• Skill, motivation and ability to effectively communicate and work with diverse populations to build a team oriented, positive and productive work environment
• Responsive with great follow-through skills and ability to build trust and maintain constructive relationships across the organization
• Excellent organizational and time management skills including the ability to set priorities and organize multiple projects.   Proven ability to multi-task, problem solve, make effective and timely decisions, and identify creative solutions
• Ability to work a flexible schedule, including some weekends and evenings to support Meals on Wheels People events