Front Desk Receptionist English & Spanish

Join our vibrant and modern dental clinic in Mundelein, IL! We pride ourselves on being a bright, new, and family-friendly practice that utilizes cutting-edge digital technology for a seamless, paperless experience. Our dedicated team is committed to delivering top-notch dental care in a welcoming environment

Job Description:

We are currently seeking an enthusiastic and motivated individual to join our team as a Front Desk Office Manager. In this role, you will play a crucial part in providing excellent patient care, managing administrative tasks, and supporting our female dentist in chairside treatments.

Responsibilities:

• Greet patients: Welcome and greet patients with warmth and friendliness as they arrive at the office.
• Appointment Management: Schedule, cancel, and reschedule patient appointments efficiently, ensuring optimal utilization of office time.
• Patient Assistance: Assist patients in completing necessary forms and paperwork, ensuring accuracy and completeness.
• Payment Collection: Collect payments from patients for services rendered, handling cash, checks, and credit card transactions accurately.
• Insurance Management: File insurance claims on behalf of patients and track their progress, resolving any issues or discrepancies that may arise.
• Inventory Maintenance: Manage office inventory, ensuring adequate supplies of materials and equipment necessary for daily operations.
• Office Duties: Perform various administrative tasks such as document filing, scanning, copying, and maintaining organized records.
• Vendor Communication: Communicate effectively with dental supply vendors to order necessary supplies, track deliveries, and manage vendor relationships.
• Billing: Handle billing tasks, including invoicing patients, processing payments, and addressing billing inquiries or concerns.
• Treatment Plan Review: Create and review treatment plans with patients, explaining procedures, costs, and payment options in a clear and concise manner.

As a Front Desk Office Manager, you will play a crucial role in ensuring the smooth operation of the dental office by managing various administrative tasks and providing exceptional customer service to patients.

• Qualifications:
• Prior experience working at a dental office as a Front Desk Receptionist
• Strong communication skills and a customer-centric attitude
• Bilingual in Spanish is a plus
• Dependable, team-oriented, and committed to patient care
• Comfortable working in a digital and paperless environment

Benefits:

• Competitive pay rate, with higher compensation for applicants with prior dental office experience
• Family-friendly work hours with no late nights
• Opportunities for professional growth and development
• Positive and collaborative team culture

If you have the required experience and share our commitment to exceptional patient care, we'd love to hear from you! Apply now to join our dynamic dental practice.

Job Types: Full-time, Part-time, Contract

Pay: $18.00 - $26.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance

Application Question(s):

• Digital Charting and Patient Management software

Experience:

• Dental receptionist: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Mundelein, IL 60060 (Required)

Work Location: In person

Salary : $18 - $26