What are the responsibilities and job description for the Sales Associate - International Market position at Meadowbrook Golf?
Company Description
Golf Ventures, Inc., since its inception in 1986, has been Florida's one-stop maintenance supply company for the golf course industry.
Job Summary
The Sales Associate plays a vital role in the sales department by providing comprehensive operational and administrative support to both external customers and our field-based Territory Managers. This position is central to the sales cycle, requiring highly accurate order processing, meticulous record-keeping, and exceptional customer service to ensure smooth, efficient business operations.
The Sales Associate position also represents a unique opportunity to learn about international business by engaging with our suppliers, distributors, customers, and experienced field service managers. The global knowledge and experience you have acquired will enhance your chances of advancing and prospering within our company.
Key Responsibilities
- Sales Support:
- Process all phases of the sales cycle, including entry of sales orders, purchase orders, and warehouse transfers, ensuring high accuracy.
- Manage billing functions, which involve generating invoices, issuing credit/debit memos, and reconciling customer account discrepancies.
- Create and maintain critical product data, including SKU numbers, within the system.
- Customer and Logistics Support:
- Serve as the primary internal contact for customer and sales staff inquiries regarding product availability, order status, and inventory data, leveraging knowledge of agronomy products.
- Expedite and track customer deliveries, coordinating logistics and shipping confirmations directly with freight carriers and customers.
- Provide documentation such as Safety Data Sheets (SDS) and product labels as required.
- Administrative Support:
- Data entry, which includes accurately entering customer information, updating account assignments, and processing contact changes.
- Assist with daily and month-end closing procedures by inputting all necessary sales and financial information.
- Support Territory Managers by researching product recommendations and solutions.
Required Qualifications and Experience
- Education: An Associate Degree in Agronomy is preferred.
- Industry Expertise: A strong preference for candidates with a background or working knowledge of the Agriculture, Golf, or Turfgrass industries in the southern regions. Experience in a related environment where agronomy or chemical products were handled is highly valued.
- Technical Proficiency: Strong working knowledge of a PC environment, particularly Microsoft Word, Excel, and Outlook.
- Skills: Exceptional data entry accuracy, organizational skills, and the ability to effectively multitask and problem-solve in a high-volume setting.
- Communication: Proven ability to communicate professionally and clearly, both verbally (pleasant phone demeanor) and in writing.
- Composure: Demonstrated ability to remain calm and work effectively under pressure while assisting team members.
Compensation and Benefits
- Competitive Salary structure with the opportunity for monthly commission.
- Comprehensive Health and Wellness benefits (Medical, Dental, Vision, Life Insurance, LTD, and Accident Insurance).
- 401 (k) Retirement Plan with Company Match.
- Paid Time Off and Paid Holidays.