Receptionist

About the Role:

The Receptionist at Meadow View Nursing Center serves as the first point of contact for visitors, clients, and staff, ensuring a welcoming and professional environment. This role is pivotal in managing multi-line phone systems efficiently, directing calls appropriately, and handling general administrative tasks to support smooth office operations. The Receptionist is responsible for greeting clients warmly, managing appointment schedules, and maintaining accurate records, contributing to the overall positive experience of all who interact with the center. Attention to detail and excellent communication skills are essential to manage multiple phone lines and perform general office duties effectively. Ultimately, this position supports the center’s mission by facilitating seamless communication and administrative support within a healthcare environment.

Position Responsibilities

Specific responsibilities of the position include, but are not limited to, the following:

• Greet visitors - provide assistance, information and directions;
• Answer multiple telephone line - provide information, transfer calls to proper department or individual;
• Provide assistance to residents;
• Use intercom to page individuals and make announcements;
• Contact designated individuals during emergency situation as directed by Administration or nursing supervisor;
• Complete clerical and typing assignments;
• Record information: donations and other information as required;
• Accept deliveries;
• Filing;
• Have ability to manage stress tolerance, pressure and anxiety;
• Complete other related work as assigned.
• All work related to RFMS
• Insurance verifications as needed for admissions
• Complete any deposits as needed
• Perform any job functions related to the suites
• Complete any ancillary posting
• Complete refunds
• Assist other Depts as necessary: Human Resources, Administration, Admissions, Business Office, etc

This is a part-time position, hours will vary.