Customer Support Admin

Customer Support AdminThe Customer Support Admin will be responsible for providing administrative and customer service support in a warehouse/distribution environment. We are looking for someone that has strong analytical skills, is comfortable with heavy data entry, and has a passion for providing excellent customer service. If you are looking for an opportunity to grow your career, look no further!Responsibilities :Interact with customers over the phone and through emailForward customer complaints to appropriate departmentsTake care of special orders, or returns, by phone, mail, or email. Answer customer questions about product or servicesEnter collected data into appropriate systemsManage building safety procedure and visitor sign in processWork closely with the accounting team and assist with data entrySupport with processing invoices and creditsCoordinate with Sales and Logistics team members regarding special deliveriesDevelop knowledge of all products and customer files, follow through on communications with the Sales Department as neededAdvise Sales management sales reps of problems as they relate to our customers' needsPerform other administrative duties as assignedYou would be great for this role if you:Have a bachelor’s degree or equivalent experienceAre proficient in 10 key data entryAble to handle multiple tasks simultaneouslyAre skilled in organization, prioritization, and attention to detail Have effective communication skills, verbally and in writingHave Microsoft Office and other computer based applications experience. Are a strong team player with the ability to work across multiple functions Can work a flexible schedule including weekends and holidaysBenefits that Meadow Gold employees enjoy:Medical, Drug, Dental, and Vision for employees and their families401(k)Paid Time OffCompany Paid HolidaysPay - $25/hrLocation: Waipahu, HIMeadow Gold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Salary : $25