Demo

Inside Sales Representative

MEA - MidAtlantic Employers’ Association
Stanley, NC Remote Full Time
POSTED ON 7/16/2026
AVAILABLE BEFORE 8/15/2026
Job Description

Inside Sales Representative

Pennsylvania Steel Company

Stanley, NC

(Full Time / Permanent Opportunity)

Pennsylvania Steel a Steel Service Center in Stanley, NC islooking for an Inside Sales Rep to join our growing team.

The successful candidate will be joining a family-owned business where we value employees and their families.

Pennsylvania Steel has been in business since 1972 and has expanded to 11 locations in 2017, becoming one of the largest Steel Service Centers in the eastern United States.

If you feel you are the right candidate and want to join a company where you have a name, not a number, we'd welcome the opportunity to have you join us.

Position Overview

Pennsylvania Steel, an independent metal service center, has an exciting employment opportunity. Our growing Stanley, NC office is seeking an Inside Sales Representative. We are a service-oriented company that seeks long-term relationships with our customers. Our reputation as a reliable supplier that strives to outperform the competition.

Responsibilities

Essential Duties and Responsibilities

Act as the internal account coordinator for assigned accounts

Respond to all general line customer inquiries via email, phone, or fax by reviewing customer requirements, determining material availability, and quoting prices and delivery commitment

Manage the full customer order cycle from order creation through delivery

Work collaboratively with all departments within Pennsylvania Steel to expedite customer orders or solve customer delivery and/or material challenges

Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction

Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary

Quickly develop strong product and market knowledge, as well as knowledge of the customer's business and end use of material

Qualifications

Required Experience:

Experience in a steel service center or a similar field preferred

College background or prior sales, hospitality, or retail experience is preferred

Excellent written, verbal and interpersonal communication skills

Proficiency in MS Office (Excel, Outlook, and Word)

Ability to multitask and prioritize in a rapidly changing environment

Problem solving/conflict resolution and negotiation skills

Strong customer service skills

Job Type: Full-time

Benefits

Benefits

  • Competitive Wages based upon experience
  • Comprehensive medical, dental, and disability benefits programs
  • Retirement savings plan
  • Paid vacation and sick time
  • Opportunities for growth, development, and promotion

Pennsylvania Steel is a Equal Opportunity Employer and Drug Free Workplace

Keyword: sales, inside sales, account management, manufacturing environment, supply chain, sales administration, inside sales

Salary.com Estimation for Inside Sales Representative in Stanley, NC
$58,327 to $80,181
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