What are the responsibilities and job description for the Front Desk Associate position at Me Spa Naperville?
Me Spa is a luxury day spa in Downtown Naperville that is dedicated to providing exceptional wellness experiences in a peaceful, welcoming atmosphere. Our team is passionate about customer care, and we are seeking a friendly, professional, and customer-focused Front Desk Associate to join our team.
Overview
The Front Desk Associate is the first and last point of contact for our guests. This role is essential in delivering outstanding customer service, ensuring smooth daily operations, and maintaining the overall cleanliness and comfort of the spa.
Key Responsibilities
- Greet guests, assist them with check-ins and check-outs, and ensure a seamless spa experience
- Manage appointment bookings, schedule changes, and confirmations using our booking system
- Answer incoming phone calls and assist with guest inquiries
- Maintain a clean and organized front desk, retail area, changing room, and relaxation room
- Assist with laundry duties to ensure fresh robes and linen are always available
- Provide excellent customer service to all guests
Additional Details
Qualified candidates will be contacted by our Assistant Spa Director for the next steps. Please note that we are looking to hire for a permanent part-time position and cannot consider seasonal work at this time. Weekends shifts will be required, and there is potential for additional hours in the future based on performance and business needs.
Job Type: Part-time
Pay: $17.50 - $18.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18 - $18