What are the responsibilities and job description for the Sales Account Manager position at ME Global?
Description
Position Purpose:
The Account Manager is responsible for all commercial activities and achieving yearly revenue growth targets within the assigned region. Responsibilities include but not limited to frequent face-face meetings with customers to support product installations, perform inspections and promote our integrated solutions & services. Active account management of opportunities, results & activities is done via SalesForce.
Accountabilities:
- Accountable for achievement of the annual business plan, which includes Orders Received, Invoiced Sales and Profit Margin targets for the given region.
- Ensures the continuous sales & promotion of all products and services within portfolio by continuous evaluation of individual territory potential based on exiting installed base. Owner of region’s equipment installed base and market spend estimates.
- Utilize SalesForce to document customer visit activity, equipment installed base and manage business pipeline. Effective Opportunity management is required given its relevance to our rolling sales forecasts and yearly business plans.
- Frequent customer visits are required to develop new business and increase the business volume as expected for the given territory and customer base. This is a field sales role.
- Oversee quotes, proposals and respond to customer inquiries related to company products, designs and operations.
- Analyzes market situations and suggests pricing policy modifications that will retain acceptable market share and profitability. Must be actively involved in market pricing strategy.
- Identify and respond to customer concerns regarding product quality, delivery schedules and other issues. Interact with foundry and supply chain staff to ensure quality, timely delivery schedules and ever-improving knowledge of customer and product requirements.
- Through the use of straightforward communication skills and strong interpersonal relationships, act in line with the company’s vision and leadership principles and always be clear as to the action or reaction required.
- Represent company at various trade and technical shows and seminars. This may include making formal presentations to support company growth.
- Maintain technical and professional skills through formal training, involvement in industry groups and on-the-job experiences.
Requirements:
- Technical or Business degree or equivalent training and experience.
- Well established track record in technical sales.
- Strong knowledge of minerals and aggregates processing industry.
Competencies:
- Ability to travel frequently to locations locally and in remote areas
- Action and detail-oriented
- High level of computer skills (Excel, Word, Access)
- Organization and prioritization of tasks
- Must be physically able to climb onto structures, stairs, ladders, scaffolds at jobsites, customer facilities, industrial plants and mines and inspection equipment
- Valid Drivers License