What are the responsibilities and job description for the Front Counter Sales Associate – Low Voltage / Audio Video Distribution position at MDY Group LA?
AV Plus is a leading wholesale distributor of low-voltage, networking, audio/video, security, and smart home products serving Southern California and Las Vegas. We pride ourselves on providing exceptional customer service, expert product knowledge, and fast order fulfillment to professional installers and contractors.
Position Overview
We are seeking a motivated and customer-focused Front Counter Sales Associate with experience in the low-voltage industry. This position is ideal for someone who understands networking, audio/video, security, and related products and enjoys helping customers find the right solutions.
You will be responsible for assisting customers at our sales counter, processing point-of-sale transactions, answering product questions, preparing orders, and supporting our daily branch operations.
Responsibilities
- Assist walk-in customers and contractors with product selection and sales
- Process sales transactions using our Point of Sale (POS) system
- Answer customer questions regarding networking, audio/video, security, and low-voltage products
- Prepare customer orders accurately and efficiently
- Answer incoming phone calls and provide excellent customer service
- Maintain an organized and professional sales counter
- Work closely with warehouse and sales staff to ensure timely order fulfillment
- Learn new products and stay current on industry technologies
Qualifications Required
- Experience in the low-voltage industry
- Knowledge of networking equipment, structured cabling, audio/video, or security products
- Strong English communication skills (spoken and written)
- Basic computer skills
- Experience using a Point of Sale (POS) system (Clover or similar)
- Basic math skills
- Excellent customer service and communication skills
- Ability to multitask in a fast-paced environment
- Reliable, organized, and detail-oriented
Preferred
- Experience working in electrical, networking, AV, or security distribution
- Familiarity with inventory systems and warehouse
Please submit your resume for consideration.
Good Luck
Job Type: Full-time
Pay: Up to $72,000.00 per year
Benefits:
- Employee discount
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Low voltage: 1 year (Required)
- Front Counter Sales: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: In person
Salary : $72,000