What are the responsibilities and job description for the Dental Front Desk and Insurance Co-ordinator position at MDS?
Overview
We are a friendly, patient-focused, growing general dental Fee-for-Service (FFS) practice seeking a Dental Front Desk & Insurance Coordinator to join our team. This role is ideal for someone who enjoys both patient interaction and behind-the-scenes insurance and financial coordination. You’ll be a key part of creating a smooth, positive experience for our patients—from check-in to payment posting.
If you are organized, detail-oriented, confident with dental insurance, and enjoy working in a supportive, professional environment, we’d love to meet you.
Requirements
Patient Co-ordination
- Answer phones, schedule appointments, and confirm upcoming visits
- Manage patient check-in and check-out
- Maintain accurate and up-to-date patient records
- Communicate clearly with doctors, assistants, and patients
- Support recall and reactivation of patients
Insurance & Financial Coordination
- Verify dental insurance benefits and eligibility
- Explain insurance coverage and patient financial responsibility
- Collect co-pays, deductibles, and patient payments at time of service
- Submit dental insurance claims and follow up on unpaid or denied claims
- Communicate with insurance companies regarding claims and discrepancies
Ledger & Payment Posting (Very Important)
- Accurately post insurance payments and patient payments
- Maintain and reconcile patient ledgers to ensure accuracy
- Apply adjustments correctly and flag discrepancies for follow-up
- Ensure all financial records are complete, accurate, and compliant
Qualifications
- Dental front desk and/or insurance experience required
- Strong understanding of dental insurance and billing workflows
- Dentrix experience preferred
- Excellent communication and customer service skills
- Highly organized, detail-oriented, and reliable
- Comfortable multitasking in a busy dental office
- Professional, positive, and team-oriented attitude
What We Offer
- Competitive pay: $25–$34/hour (based on experience)
- 401(k) with employer matching
- Paid Time Off (PTO)
- Stable, professional, and supportive work environment
- Respectful leadership and a team that values your role
- Long-term opportunity with a growing practice
Schedule
- Part-time: 28–30 hours per week
- In-office position
Location
- Montville, NJ (07045)
If you’re looking for a role where your skills are appreciated, your attention to detail matters, and patients truly value you—we encourage you to apply today.
Job Type: Part-time
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Free parking
- On-the-job training
- Paid time off
Experience:
- Dental Insurance Co-ordinator: 3 years (Required)
- Dental Patient Co-ordinator: 1 year (Required)
- Dental Insurance Verification: 3 years (Required)
Work Location: In person
Salary : $25 - $32