What are the responsibilities and job description for the Production Support Analyst position at MDMS Recruiting LLC?
Production Support Analyst
Our team is seeking to add a Production Support Analyst for the pre-trade execution services team serving the global execution services desk.
Responsibilities:
- Responsible for the applications used by traders, sales and middle office on the trading floor.
- Responsibility includes software releases, configuration, monitoring and support of all production system components and infrastructure.
- Support, develop and maintain system scripts
- Ensure system availability, performance, capacity, and monitoring through proper response to incidents, events and problems.
- Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.
- Work with global development and application support teams in New York, Montreal, Paris, Bucharest, Bangalore and Hong Kong.
- Position being on the main trading floor, extensive interaction is expected with traders, sales, developers and quants.
- Gaining in-depth exposure to both the business and technology aspects of equity derivatives business.
- Bring a passion to stay on top of DevOps trends, experiment with and learn new CD technologies.
- Help or mentor other members of the team, preach and spread DevOps as religion in the firm.
- Develop applications and scripts to automate manual operational tasks as well as build custom real-time monitoring tools and reports.
Qualifications:
- Undergraduate or Graduate degree in Computer Science or related concentration.
Experience Needed:
- 2 years’ experience in financial services industry
- Broad understanding of multiple asset classes, including equities, options and synthetic swaps.
- Ability to prioritize tasks and problems in a dynamic environment
Desired / Plus:
- Experience with monitoring systems such as Prometheus & Grafana
- Direct Fidessa experience on an enterprise system
- Fidessa support experience.
Technical Skills:
- Comfortable working on UNIX / Linux (Sysadmin, Shell Scripting, etc.) and Windows environments.
- Experience working with relational databases, excellent SQL skills.
- Understanding of Python and experience trouble-shooting issues
Desired / Plus:
- Knowledge of FIX.
- Sybase Databases
- Task Schedulers (Autosys)
- Strong with scripting language (Shell, TCL, Perl, Python, etc.)
- Understanding of the Agile and Continuous delivery.
- Networking Knowledge
- Experience with one Source control management systems (GIT or Subversion).
Competencies:
- Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with business and colleagues.
- Ability to solve problems with a keen eye for details; a strong desire to learn and contribute solutions and ideas to the team.
- Exceptional analytical skills, able to apply knowledge and experience to propose creative, value driven viable solutions.
- Comfortable in a fast paced, ambiguous and matrix environments.
- Can manage multiple tasks and use judgment to prioritize and escalate to achieve desired outcomes.
- Strong verbal and written communication skills.