What are the responsibilities and job description for the Information Technology Manager position at MDM Recruiting?
We are partnering with a well-established, privately held global manufacturer that specializes in high-quality industrial equipment and engineered process solutions used across the food, beverage, pharmaceutical, and sanitary manufacturing industries. With a strong reputation for quality, innovation, and long-term employee retention, the company offers a clean, climate-controlled environment, quarterly profit sharing (Avg. $16K annually), opportunities for advancement, and a collaborative culture recognized as a top workplace. As they continue to invest in operational efficiency and digital transformation, they are seeking a hands-on IT Project Manager to serve as the lead IT resource for their U.S. operations. This individual will oversee day-to-day IT operations, drive business technology initiatives, manage external IT vendors/MSP relationships, support ERP and infrastructure initiatives, and collaborate with international IT teams to align systems and strategy globally. The ideal candidate will bring a blend of technical expertise, project leadership, vendor management, and business partnership experience, preferably within a manufacturing or industrial environment.
Key Responsibilities & Requirements
- 5 years of progressive IT experience, preferably within a manufacturing, industrial, or distribution environment
- Experience managing IT projects, vendors, and cross-functional business initiatives
- Hands-on knowledge of infrastructure, networking, ERP systems, cybersecurity, and business systems support
- Ability to oversee and hold third-party Managed Service Providers (MSPs) accountable for service delivery and performance
- Strong troubleshooting, problem-solving, and communication skills with a customer-service mindset
- Experience supporting ERP systems, databases, and system integrations; manufacturing ERP experience strongly preferred
- Ability to collaborate effectively with both domestic leadership teams and international/global IT counterparts
- Comfortable operating independently in a dynamic, hands-on environment with shifting priorities
- Experience developing or improving IT processes, controls, documentation, and user support procedures
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred
- Additional experience with manufacturing automation, configurator programming, or industrial robotics is a plus
Salary : $100,000 - $130,000