Human Resources Benefits Specialist

Location:
JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA
Boulud Sud Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA
JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA
Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA
Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA

Become

• We go where you want to go
• Achieve both career goals and life goals
• Adapt and grow
• Thrive on challenge and growth

Wherever you want to go, whoever you want to be, you deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Belong to a community where you are included. Be inspired by what’s possible and discover your own future. Be challenged, grow, and achieve your ambition. Begin your purpose, belong to a community, and become the best version of you.

Compensation: Salary
Schedule: Full-Time
Position Type: Management
Work setting: on-site

Benefits
Health Insurance
Dental and Vision
Paid Time Off
401K
Parking and Metro Reimbursement
Travel Perks and Benefits
Recognition and Rewards
Growth Opportunities
Holiday pay
Free Meals
Free uniforms
Free life insurance
Free short-term disability
Exclusive Discounts via LifeMart
…and much more!

Job Summary:
Help take care of the people who bring hospitality to life. As the Human Resources Benefits Specialist, you will administer benefit programs for salaried and hourly associates, provide responsive support, and help associates understand and navigate their benefits. Reporting to the Corporate Director of Human Resources, you will coordinate enrollments, billing, records, renewals, and communications while working closely with carriers, plan providers, and HR teams. This role combines attention to detail, confidentiality, and a service-minded approach to supporting associate well-being.

Job Family Core Work Activities

Benefits Administration and Associate Service

• Administer approved health, dental, disability, life, travel and accident, retirement/401(k), pet insurance, wellness, and other available benefit programs.
• Coordinate enrollments, terminations, qualifying changes, beneficiary updates, required documentation, and COBRA administration with responsible providers according to established procedures and deadlines.
• Respond to associate questions with clear, accurate information and connect associates with the appropriate carrier or plan provider for eligibility, coverage, claims, or plan interpretation decisions.
• Coordinate disability, accident, and death claims, as well as retirement rollovers, distributions, loans, hardship requests, and compliance testing, with authorized providers.
• Maintain accurate, confidential benefits records and systems, process approved payroll-related updates, and track assigned administrative and compliance deadlines.

Billing, Reporting, and Renewals

• Calculate and reconcile monthly premiums, enrollment records, payroll deductions, carrier invoices, and administrative fees; prepare supporting documentation for review and payment approval.
• Prepare accurate benefit reports and maintain authorized premium, claims, and cost information to support program administration and leadership review.
• Coordinate benefit renewals with leadership and providers, obtaining required approvals for plan terms, pricing, carrier commitments, and implementation.
• Research benefit enhancements, recommend improvements, and implement approved program changes within established plan terms and delegated authority.

Communication, Training, and HR Support

• Coordinate benefit presentations, new associate orientation, enrollment assistance, and open-enrollment activities.
• Develop communication tools and distribute approved benefit information, enrollment materials, and summary plan descriptions.
• Explain benefit processes in an approachable, service-focused manner and follow through on associate inquiries.
• Provide training and process support to associates assisting with benefits administration.
• Partner with HR teams and providers to resolve administrative issues, escalate complex matters, and support consistent benefits administration.
• Assist with related HR activities and associate events as assigned.

Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.

Our Vision
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability

SOCIAL MEDIA SITES
Marriott Careers: https://www.youtube.com/user/MarriottJobs

JW Marriott Marquis Miami
LinkedIn: https://www.linkedin.com/company/jw-marriott-marquis-miami/?viewAsMember=true
Website: https://www.marriott.com/hotels/travel/miamj-jw-marriott-marquis-miami/
Instagram: https://www.instagram.com/jwmarriottmarquismiami/?hl=en
Facebook: https://www.facebook.com/JWMarriottMarquisMiami/
Twitter: https://twitter.com/jwmm_miami?lang=en
Maps: https://www.marriott.com/hotels/maps/travel/miamj-jw-marriott-marquis-miami/

Boulud Sud Miami
LinkedIn: https://www.linkedin.com/company/boulud-sud-miami/?viewAsMember=true
Website: https://www.bouludsud.com/miami/
Instagram: https://www.instagram.com/BouludSudMiami/
Facebook: https://www.facebook.com/BouludSudMiami/
Twitter: https://twitter.com/BSudMiami
Maps: https://www.bouludsud.com/miami/contact/

JW Marriott Miami
LinkedIn: https://www.linkedin.com/company/jw-marriott-miami/?viewAsMember=true
Website: https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/
Instagram: https://www.instagram.com/jwmarriottmiami/?hl=en
Facebook: https://www.facebook.com/JWMarriottHotelMiami/
Twitter: https://twitter.com/jwmarriottmia?lang=en
Maps: https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/

Marriott Miami Dadeland
LinkedIn: https://www.linkedin.com/company/miami-marriott-dadeland/?viewAsMember=true
Website: https://www.marriott.com/hotels/travel/miadd-miami-marriott-dadeland/
Instagram: https://www.instagram.com/dadelandmarriottmiami/?hl=en
Facebook: https://www.facebook.com/MiamiMarriottDadeland/
Maps: https://www.marriott.com/hotels/maps/travel/miadd-miami-marriott-dadeland/

Courtyard Miami Dadeland
LinkedIn: https://www.linkedin.com/company/miami-marriott-dadeland/?viewAsMember=true
Website: https://www.marriott.com/hotels/travel/miacy-courtyard-miami-dadeland/
Instagram: https://www.instagram.com/courtyardhotels/?hl=en
Facebook: https://www.facebook.com/cymiamidadeland/
Maps: https://www.marriott.com/hotels/maps/travel/miacy-courtyard-miami-dadeland/

E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Drug-Free Workplace: We are committed to maintaining a safe and drug-free workplace. Employment may be subject to drug and alcohol testing in accordance with applicable law and company policy.

If you’re looking to make a measurable impact in a Luxury Hospitality organization, we’d love to hear from you.