What are the responsibilities and job description for the Part Time Dispatch Administrator position at MDI?
Overview
To provide administrative support for dispatchers and ensure paperwork for on time deliveries.
***ENTRY LEVEL POSITION***
Flexibility in schedule required including weekends.
Schedule includes:
Saturday/Sunday 6am-4:30pm
Responsibilities
Accountabilities:
• Enters driver names and pertinent information into both CAMS and Mainframe
• Supports workflow through contact of drivers with changes to scheduled trips
• Creates trip changes to scheduled runs; printing and assembling trips after loads are released from the warehouse
• Calls drivers about dispatch leaves and customer delivery ETA.
• Matches backhauls with trips and ensure stops are accurately communicated with the driver
• Initiates backhaul changes as needed for the least out-of-route miles and best return revenue monies.
• Attaches mail to designated loads
• Trains new employees as needed on both Cam and Mainframe.
• Provides support to dispatchers in Cam and Mainframe
• Answers phone calls from customers, research a solution or forward to the appropriate person for assistance
Qualifications
- Intermediate to advanced excel and word
- Must be able to work flexible schedule when necessary
- Ability to handle multiple tasks as job requires
- Ability to prioritize tasks and work under minimal supervision
- Background in customer service preferred
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