Program Administrator for Education Equity

About the Position

MDC, a nonprofit in Durham, N.C., focused on expanding opportunity, reducing poverty, and promoting equity, particularly in the South, seeks a Program Administrator to provide critical admin and program support for the Educational Equity programs at MDC. The role will maintain, implement, and manage team systems and tools that support the other primary program team members, our communities, and our partners to be most effective. Specifically, the position will report to and provide direct administrative support to the MDC Senior Program Director for Educational Equity. The Program Administrator will also support other Educational Equity team members with note-taking, scheduling, travel, correspondence, and event planning.

Primary Responsibilities and Expectations

Administration

1. Take and/or transcribe notes from meetings, primarily for the Senior Program Director and the program team as a whole
2. Provide team members with support on technology tools
3. Maintain an Educational Equity calendar and assist with scheduling for the team as needed
4. Maintain project file organization
5. Other duties as determined by the Senior Program Director

Project Support

1. Lead internal and external meeting logistics coordination (team meetings, team retreats, partner support events, etc., as well as follow-up)
2. Support knowledge management, helping to document processes and content learning from projects
3. Share project updates, success stories, relevant evaluation data, and communications materials with the broader Educational Equity Team and relevant MDC Cross Programs staff

Event Coordination

1. Lead logistics planning and execution for virtual, hybrid, and in-person events, such as Zoom set-up and moderation, hotel registration, catering, supplie,s and room set-up
2. Communicate with event participants about details and logistics
3. Coordinate language translation and interpretation for events and meetings

External Relations

1. Assist in planning/coordinating meetings and events (including follow-up) 
2. Support initial research on issues raised by the Educational Equity team and partners
3. Monitor news outlets for relevant articles, models, and promising ideas

Qualifications

This position may be remote within the Southeast U.S., with preference for those who live in the greater Triangle, NC area. There is occasional travel, averaging once a month, typically within NC.  

The Program Administrator should have:

1. A bachelor’s degree and three years of relevant experience. Six years of relevant experience may be substituted for a bachelor’s degree.
2. Experience leading event logistics
3. Experience with note-taking and a willingness to learn MDC’s style preferences
4. Experience and comfort working with diverse groups of various sizes
5. Skill with customer service and responsiveness to constituent needs
6. Excellent written and oral communication skills with a variety of audiences
7. The ability to work independently and take initiative on projects
8. Basic research experience
9. Must possess the skills to create succinct, accurate, and timely documents
10. Must exhibit the highest degree of personal integrity, professionalism, and dedication to excellence
11. Immediate follow-through and attention to detail
12. Curiosity about and willingness to explore issues of inclusion, power, privilege, and equity
13. Comfortable working independently and as part of a team
14. Basic presentation skills and comfort using Teams, Zoom, etc., for meetings
15. The ability to think creatively and collaboratively
16. High proficiency in Adobe Acrobat and Microsoft Office, including Word, Outlook, Canva, Excel, and PowerPoint
17. Fluency in Spanish is a plus