What are the responsibilities and job description for the Client Relationship Associate position at MDC Realty Limited?
Client Relationship Manager – MDC Property Management / MDC RealtyCompensation: ~$20/hourSchedule: Full-time preferred, open to part-time (2–3 days/week)Experience Needed: Minimal — we’ll train.Location: Columbus, OH (remote-friendly depending on role specifics)Role OverviewYou’ll be the voice clients hear first. This role is perfect for someone who’s organized, friendly, and comfortable on the phone. You don’t need a deep real estate background — just professionalism, curiosity, and a genuine interest in eventually growing within real estate or property management.What You’ll DoReturn inbound owner and tenant calls with a calm, confident demeanor.Follow up with online inquiries and leads to keep conversations moving.Assist with lease signings, renewals, and paperwork coordination.Update CRM notes, AppFolio records, and follow simple workflows.Coordinate basic next steps with leasing, maintenance, or management staff.Support customer onboarding and answer common questions.Ensure clients always feel heard, informed, and taken care of.Who This Is Perfect ForSomeone who wants a long-term career path in real estate or property management.Strong communicators who genuinely enjoy helping people.Candidates who are dependable, detail-oriented, and eager to learn.Anyone who likes structured tasks and repeatable processes.What You BringComfortable and natural phone presence.Solid email and written communication skills.Basic computer skills; ability to learn our systems quickly.Professionalism, empathy, and follow-through.Positive attitude — even when dealing with stressed-out clients.What We OfferHands-on training in property management operations.Growth opportunities across MDC’s real estate, management, and investment companies.Opportunity to learn tools like AppFolio, Tenant Turner, and CRM systems.Supportive team, flexible schedule, and a chance to build a real career.
Salary : $20