What are the responsibilities and job description for the Data Center Technician position at MDC Data Centers?
Join the MDC Team as a Data Center Technician!
At MDC Data Centers, we're looking for a hands-on, detail-driven technician ready to support the core of our infrastructure. If you thrive in a high-performance environment and enjoy solving complex technical challenges-this role is for you!
Your Mission:
As a Data Center Technician, your mission is to support the physical and operational backbone of our data centers. From installing and maintaining network and server equipment to conducting site patrols and supporting fiber infrastructure, you'll play a key role in ensuring our services run reliably and efficiently.
What Awaits You:
- Dynamic Environment - Work in a fast-paced setting where each day brings new systems, issues, and solutions.
- Technical Collaboration - Partner with NOC teams, network engineers, and field technicians to ensure stable and secure operations.
- Critical Infrastructure Impact - Be at the frontlines of maintaining high availability for servers, fiber optics, and data center hardware.
- Ongoing Development - Expand your skills through hands-on experience and continuous training in systems, tools, and best practices.
What You'll Be Doing:
- Install, troubleshoot, and maintain data center hardware, cabling, and networking equipment.
- Monitor infrastructure, escalate outages, and respond to incidents efficiently.
- Perform routine inspections, preventive maintenance, and physical security walkthroughs.
- Escort customers and third-party vendors; manage sign-in and site access.
- Conduct route patrols, including off-site checks (personal vehicle may be required).
- Support multiple MDC locations as needed and travel when required.
- Document procedures, update system records, and contribute to internal knowledge bases.
- Participate in on-call rotations and maintenance windows, including occasional nights/weekends.
Qualifications:
- Bilingual (English & Spanish) - Required.
- Experience - Prior work in a Data Center, NOC, or SOC environment is highly preferred.
- Technical Skills - Familiarity with copper, coaxial, Cat5/6, and fiber cabling.
- Preferred Knowledge - Understanding of the OSI Model, network fundamentals, OTDR, and fiber tools.
- Digital Fluency - Comfortable using Google Workspace, Asana, Slack, and similar platforms.
- Work Ethic - Self-motivated, organized, and able to work both independently and within a team.
- Flexibility - Willingness to work in a 24/7 environment, including on-call duties and weekends.
Work arrangement
- El Paso, Tx.