What are the responsibilities and job description for the Customs Analyst - Import/Export Operations Analyst position at MDA Edge?
Functions and Responsibilities:
- Gather daily broker files and ACE data for adds to a merged reporting file used by Finance:
- Pull ACE data.
- Confirm Buckland's data is received.
- Push EXL for their data.
- Upload files to the Teams site for Finance.
- Eventually take over the file merger process from Finance.
- Support the monthly reporting process:
- Focus on the last two weeks of data to ensure completeness.
- Investigate duty spikes that occur within specific week time frames for report-out meetings (e.g., Wednesday 12:30 PM meeting with Lynch).
- Perform data mining for escalations report-outs and deep investigations:
- Investigations may involve HTS, part numbers, suppliers, FTA, duties paid, COO, and more.
- Conduct data mining and analysis for specific requests from Sales, Purchasing, and other departments; summarize and present findings.
- Validate data mining results for accuracy and identify necessary actions (duty recovery, broker filing adjustments, missing documentation, additional FOCUS solicitations, etc.).
- Gather information from multiple sources including broker spreadsheets, 7501 entry packages, FOCUS certificates, and Program Responses (requires high attention to detail and time investment).
- Manage post-entry and duty recovery efforts:
- Complete backlog of duty recovery filings.
- Identify ongoing recovery opportunities with CBP.
- Coordinate with brokers regarding necessary documentation and follow-ups.
- Investigate and resolve data discrepancies.
- Organize and lead meetings to close out open investigations.
- Handle multiple corrections/adjustments on given entries to ensure all issues are resolved simultaneously.
- Track duty refunds upon receipt and ensure proper allocation back to the G/L code.
- Create and maintain periodic reporting and presentations (e.g., weekly calls with Purchasing).
- Participate in other activities and projects as identified over time.
- Minimum 5–10 years of import/export experience handling shipments to a variety of global destinations.
- Strong working knowledge of shipment/entry documentation, specific documentation requirements, and record-keeping protocols.
- Proficiency in understanding various Free Trade Agreements (FTA) and Certificates of Origin (COO), including eligibility assessments.
- Deep understanding of classifications and tariff structures (global classification experience is a plus).
- Excellent PowerPoint presentation skills.
- Advanced data analytical abilities, especially with Excel, Power BI, and Power Query.
- Strong reporting skills — ability to develop, standardize, and automate reporting where possible.
- Outstanding follow-through and follow-up capabilities.
- Detail-oriented with a passion for accuracy.
- 5–10 years of hands-on experience in import/export operations involving global shipments.
- Demonstrated expertise in shipment/entry documentation and record-keeping compliance.
- Comprehensive knowledge of FTA/COO certification processes.
- Proficiency in product classification and global tariff interpretation.
- Solid experience in using PowerPoint for effective communication.
- Advanced experience with data analytics tools like Excel, Power BI, and Power Query.
- Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field.
- Customs-related certifications are a strong plus.
- This role is structured as a minimum 12-month contract with the potential for extension.
- Hybrid working model: 4 days on-site, 1 day remote.
- Flexible shift timings to accommodate work-life balance.
Salary : $33
