What are the responsibilities and job description for the Patient Account Representative position at MD Labs?
Our growing and thriving laboratory is seeking a Patient Accounts Representative to join our dedicated billing team. This role is ideal for someone who enjoys helping patients, solving problems, and working in a supportive, family-friendly environment where teamwork and professionalism are valued.
As a Patient Accounts Representative, you will serve as a key point of contact for patients, providing clear, compassionate support regarding insurance, billing, and payments. If you take pride in delivering excellent customer service and want to be part of a collaborative healthcare organization, we encourage you to apply.
Responsibilities:
Daily billing reconciliations
Interacting with provider and patient clients
Cross-team interactions with laboratory, IT, sales and service
Payer communications
Logistics
Managing vendor relationships
Job Type: Full-time
Work Location: In person