What are the responsibilities and job description for the Self Storage Manager position at MD Investments?
Position: Self Storage Facility Manager
Employment Type: Full-Time
Location: On-Site
About the Role
We are seeking a dependable and motivated Facility Manager to oversee the daily operations of our self storage facility. This hands-on role combines customer service and property management to ensure the facility remains secure, clean, and welcoming.
The ideal candidate is proactive, detail-oriented, and capable of managing both administrative and operational responsibilities independently.
Key Responsibilities
- Oversee all aspects of daily facility operations in accordance with company policies and procedures.
- Provide exceptional customer service for rentals, inquiries, payments, and account management.
- Conduct routine property inspections to ensure safety, cleanliness, and curb appeal.
- Maintain the cleanliness of all common areas, storage units, and facility grounds at all times.
- Manage office and maintenance supply inventory and place orders as needed.
- Monitor competitor activity to support pricing and rate adjustments.
- Recommend appropriate storage solutions and successfully close rental agreements.
- Process leases, collect payments, and maintain accurate, organized records.
- Enforce lease terms, facility policies, and safety standards.
- Handle delinquent accounts and collections professionally and in a timely manner.
Qualifications
- 1–2 years of experience in self storage, property management, or a related field (preferred).
- Strong organizational and multitasking skills with excellent follow-through.
- Clear written and verbal communication skills.
- Basic math proficiency for processing payments and managing accounts.
- Self-starter who can work independently and take initiative.
- Valid driver’s license and reliable transportation required.
- Experience with SiteLink or similar property management software (preferred).
- Background in collections or accounts receivable (a plus).
Schedule
- Full-time position with 8-hour shifts.
- Weekday and weekend availability required.
- Morning/daytime shifts preferred.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Work Location: In person
Salary : $19 - $23