What are the responsibilities and job description for the Front Office - Clinic Receptionist position at MD CLINICS?
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- Medical Office experience strongly recommended
- Responsible for patient scheduling, registration, medical records, data entry and processing, and cash posting
- Directs visitors by maintaining employee and department directories; giving instructions.
- Welcomes visitors/patients by greeting them, in person, on the telephone, or through our patient portal; answering or referring inquiries.
- Responsible for collecting patient information, including payments.
- Promoting excellent customer service
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- Maintains and manages filing and organisational systems for the practice
- Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.