What are the responsibilities and job description for the Ambassador position at MD Anderson Cancer Center?
The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education, and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report’s 2021-2022 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.
The main objective of the Ambassador role is to ensure the utmost quality in patient / visitor experience as part of the institutional Welcome Initiative. This position is part of our comprehensive guest management and visitor access strategy and directly influences departmental functions and overall patient / visitor experience across the institution.
PTC1 Location, Shift 1:30 PM – 10:00 PM
Key Functions
Acknowledges and greets patients and visitors and performs health screening.
Accurately provides information and instruction, pertaining to all hospital campus to patients, visitors and staff.
Maintains a highly professional and positive attitude while dealing with customers and peers and performs multiple tasks as screener, greeter, information desk, in a fast-paced environment.
Other duties assigned.
Experience Required: Two years of customer service experience responding to customer inquiries or related experience. Bachelor's degree can be substituted for required experience.
Experience Preferred:
Physical Demands:
Standing - Constant 67 - 100%
Walking - Constant 67 - 100%
Sitting - Occasionally 11 – 33%
Reaching - Occasionally 11 – 33%
Carrying - Occasionally 11 – 33%
Lifting - Occasionally 11 – 33%
Pushing/Pulling - Occasionally 11 – 33%
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
