What are the responsibilities and job description for the Patient Access Representative II - Bayshore Multispecialty position at McWilliams School of Biomedical Informatics at UTHealth Houston?
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Job Description
UTHealth Houston Bayshore Multispecialty Clinic is hiring a Patient Access Representative II to join their team of professionals in southeast Houston. The ideal candidate will have experience working in an ambulatory clinic setting; Experience working with referrals to and from medical providers; Epic EHR; Cash Handling; Comfortable speaking with patients regarding healthcare needs; Bilingual; Ambulatory clinic front desk experience.
Location: 11476 Space Center Blvd., #100
Schedule: Monday - Friday, 8am - 5pm
Perks: No weekends; Free on-site parking; Set schedule; Opportunity to work in large, fast-paced multispecialty clinic.
What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
Benefits
Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
Position is responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.
Position Key Accountabilities
Ability to multi-task.
Proficient typing/keyboarding skills.
Minimum Education
High school diploma or equivalent.
Minimum Experience
Two years of experience in a hospital or medical business office setting.
Physical Requirements
Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
Security Sensitive
This position is a security-sensitive position pursuant to Texas Education Code
Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 68G, 70E, 0808, 4A0X1
For a complete list please visit www.uthealth-veterans.jobs.
Residency Requirement
Employees must permanently reside and work in the State of Texas.
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If you are looking for a great healthcare career in Houston, visit http://go.uth.edu/careers!
University of Texas Health Science Center at Houston (UTHealth Houston)
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth Houston) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.
UTHealth Houston Benefits
UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to our benefits page.
Equal Employment Opportunity Statement
UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.
All UTHealth Houston employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth Houston’s rules and regulations, as well as the affiliate’s rules and regulations.
In accordance with Executive Order GA-48 and to the extent that this position requires you to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code
Back to search results
Previous job Next job
Job Description
UTHealth Houston Bayshore Multispecialty Clinic is hiring a Patient Access Representative II to join their team of professionals in southeast Houston. The ideal candidate will have experience working in an ambulatory clinic setting; Experience working with referrals to and from medical providers; Epic EHR; Cash Handling; Comfortable speaking with patients regarding healthcare needs; Bilingual; Ambulatory clinic front desk experience.
Location: 11476 Space Center Blvd., #100
Schedule: Monday - Friday, 8am - 5pm
Perks: No weekends; Free on-site parking; Set schedule; Opportunity to work in large, fast-paced multispecialty clinic.
What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
Benefits
Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
- 100% paid medical premiums for our full-time employees
- Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
- The longer you stay, the more vacation you’ll accrue!
- Longevity Pay (Monthly payments after two years of service)
- Build your future with our awesome retirement/pension plan!
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and access to wellness programs
- Other employee discounts including entertainment, car rentals, cell phones, etc.
- Resources for child and elder care
- Plus many more!
Position is responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.
Position Key Accountabilities
- Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
- May schedule patient appointments and enter required information in the computer system in an accurate and timely manner.
- Explains all required forms to the patient or guarantor and obtains the necessary signatures.
- Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
- Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement.
- Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
- Posts payments in the computer system and generates the appropriate patient receipts.
- Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
- Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
- Performs other duties as assigned.
Ability to multi-task.
Proficient typing/keyboarding skills.
Minimum Education
High school diploma or equivalent.
Minimum Experience
Two years of experience in a hospital or medical business office setting.
Physical Requirements
Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
Security Sensitive
This position is a security-sensitive position pursuant to Texas Education Code
- 51.215 and Texas Government Code
- 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code
- 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R.
- 791.4.
Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 68G, 70E, 0808, 4A0X1
For a complete list please visit www.uthealth-veterans.jobs.
Residency Requirement
Employees must permanently reside and work in the State of Texas.
Close the popup
Apply Now
If you are looking for a great healthcare career in Houston, visit http://go.uth.edu/careers!
University of Texas Health Science Center at Houston (UTHealth Houston)
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth Houston) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.
UTHealth Houston Benefits
UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to our benefits page.
Equal Employment Opportunity Statement
UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.
All UTHealth Houston employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth Houston’s rules and regulations, as well as the affiliate’s rules and regulations.
In accordance with Executive Order GA-48 and to the extent that this position requires you to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code
- 117.001(2), this role will include routine reviews to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent you from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R.
- 791.4.