What are the responsibilities and job description for the NUTRITIONAL INSIDE SALES REPRESENTATIVE position at McShares Inc?
Location: Salina, KS (preferred), remote possible
Reports To: Business Unit Manager – Nutritional Market Segment
About REPCO: At REPCO, we specialize in providing high-quality ingredient systems and technical solutions to the food, beverage, and nutritional industries. For decades, our customers have trusted us for responsive service, technical expertise, and commitment to doing business the right way. We combine a science-based approach with genuine partnership to help our customers innovate, improve performance, and deliver products that consumers love.
Position Overview: The Inside Sales Representative for the Nutritional Market Segment plays a key role in supporting customer relationships, developing new business opportunities, and ensuring our customers receive exceptional service. This role blends technical product understanding with proactive communication and sales coordination to drive growth in REPCO’s nutritionally focused market segment.
Key Responsibilities:
- Serve as the primary internal contact for assigned nutritional customers and prospects.
- Collaborate with customer service, the business unit leader, and utilize online tools to identify, qualify and develop new sales opportunities.
- Prepare and follow-up on quotations, technical data, and sample requests.
- Work closely with R&D, operations, and customer service to ensure accurate and timely order fulfillment.
- Maintain detailed records of customer interactions, opportunities, and forecasts in the CRM system.
- Support marketing initiatives, trade show planning, and digital outreach related to the nutritional market.
- Analyze customer usage, trends, and feedback to identify potential areas for growth or improvement.
- Uphold REPCOS’s standards of professionalism, responsiveness, and technical integrity in all communications in alignment with our Core Values.
- Occasional travel to attend trade shows (approximately ≤ 10% travel).
Qualifications:
- Bachelor’s degree in food science, nutrition, business, or a related field preferred.
- 5 years of experience in inside sales, customer support, or account coordination (experience in the food or nutrition industry preferred).
- Strong written and verbal communication skills; comfortable engaging with both technical and commercial teams.
- Proficient in CRM systems, Microsoft Office (Word, Excel, Outlook, TEAMS)
- Highly organized with attention to detail and a sense of urgency.
- Team oriented, adaptable, and motivated to contribute to a growing, customer-focused company.
Our Core Values:
At REPCO, we succeed by living our values every day:
- Safety: We always foster a safe work environment and manufacture food products that protect employees, co-workers, and customers.
- Quality: We exceed customer expectations for products and services through reliable, maintainable and sustainable standards.
- Integrity: We are honest and fair with our customers, suppliers and each other.
- Respect: We recognize that we are all individuals and differ because of that. We treat each other, our customers and our suppliers with politeness, dignity and are always considerate towards one another.
- Excellence: We are accountable for our actions and through continuous improvement we ensure a sound company for the future.
Why Join REPCO?
- Opportunity to work in a company where your ideas and efforts make a visible impact.
- Supportive team environment with deep technical expertise.
- Competitive compensation and benefits package.
- A mission-driven culture that values quality, collaboration, and long-term relationships.
REPCO provides a drug-free workplace and is an EEO employer