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Records Intake Associate

MCS Group
Santa Ana, CA Full Time
POSTED ON 11/18/2025 CLOSED ON 1/8/2026

What are the responsibilities and job description for the Records Intake Associate position at MCS Group?

SUMMARY

The MCS Group, Inc., a certified Women’s Business Enterprise, is a nationally recognized provider of Litigation
Support and Management Services. For more than four decades, we have served law firms, insurance companies, corporations, government agencies and educational institutions with cutting-edge technology and a comprehensive breadth of services including eDiscovery, facilities management, records retrieval & analysis, deposition services and back-office solutions to help increase productivity while reducing operational costs.

The primary role of this position is printing out the orders placed though MCS Direct, e-mails, fax and or handwritten ones taken in office and incoming mail. Also, does needs fee, serves, collates rushes and checks tracking numbers.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Print out orders every hour and search for add on request
  • Search for Bill To’s and put on each request
  • Count each location and enter on spreadsheet
  • Make sure all attachment is printed and attached to request.
  • Attach the confirmation sheet
  • Hand out all request to the correct person (example: rushes, normal, nationwide, large lit, Texas, Midwest and Southwest).
  • Handles all serves and needs fee, entering into system, prints out the field sheets and attaches them to the request.
  • Also, back up for counsel card entry and taking subpoenas to city hall for signature and seal.

Qualifications

  • Knowledge of Microsoft, excel and word
  • Attention to details
  • Must be able to work independently and as part of team

Education Requirements

  • Must have High School Diploma or equivalent

Physical Demands

  • Must be able to sit for prolonged periods in a 7 ½ hour to eight- hour day

 Work Environment

  • Must be able to maintain a professional appearance
  • Must report to work on time
  • Must be able to work with co-workers and manager
  • Must have positive attitude
  • Must follow phone and e-mail Etiquette
  • In Office or Remote
    • Business hours are flexible if remote
  • Compensation range $17-$20 an hour

Salary : $17 - $20

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