What are the responsibilities and job description for the Barista position at MCR Hotels?
Canopy by Hilton Southpark
The Barista will create, prepare, and serve specialty coffee, tea, and other beverages, either hot or cold. The Barista will educate our guests on the drink menu and make recommendations based of their preferences. This person will have excellent service skills and be knowledgeable on how to operate brewing equipment. The overall goal is to ensure an excellent drinking experience offered to all our guests.
Responsibilities
The Barista will create, prepare, and serve specialty coffee, tea, and other beverages, either hot or cold. The Barista will educate our guests on the drink menu and make recommendations based of their preferences. This person will have excellent service skills and be knowledgeable on how to operate brewing equipment. The overall goal is to ensure an excellent drinking experience offered to all our guests.
Responsibilities
- Prepare and serve hot and cold beverages, such as coffee, blended coffee, and tea, to guests; correctly customizes orders as requested
- Describe product details to guests
- Receive and process payments accurately
- Ensure service stations are properly stocked with paper products or beverage preparation items
- Clean and sanitize all equipment, utensils, dishes, and work areas
- Ensure proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment. Report any issues to management to be addressed
- Stock supplies or retail products
- Inventory, order, or receive products as directed
- Perform other related duties as assigned
- Ability to stand for extended periods of time and push/pull/lift 40 pounds
- Excellent verbal and written communication skills
- Ability to follow all safe food handling procedures and sanitation practices
- Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent guests
- Ability to serve customers quickly, efficiently, and kindly
- A flexible schedule that allows availability early mornings, evenings, weekends, and holidays as the hotel demands
- Excellent time management and a proactive attitude.
- Organization skills
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members