What are the responsibilities and job description for the Scheduling Coordinator - ASI position at MCR Health, Inc?
Brief Description
Why MCR Health?
A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and to support our Mission to serve everyone. Whether you provide direct patient care or work in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart.
In our time of Company growth, we are seeking a Scheduling Coordinator for our Advanced Specialty Institute Clinic.
Work Location: Bradenton, FL
As Part Of This Role, You Will
What you need to bring to this role:
The Scheduling Coordinator is responsible for managing all information related to the coordination and scheduling of surgical procedures. They will interact directly with referring physicians, nursing staff, and patients to ensure smooth coordination of procedures and/or treatments.
Why MCR Health?
A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and to support our Mission to serve everyone. Whether you provide direct patient care or work in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart.
In our time of Company growth, we are seeking a Scheduling Coordinator for our Advanced Specialty Institute Clinic.
Work Location: Bradenton, FL
As Part Of This Role, You Will
- Schedule procedures with attention to specific anatomical descriptions and instructions
- Use intermediate and complex medical terminology and precise scheduling protocols to ensure compliance
- Obtains, verifies, and/or updates demographics and insurance information in the appropriate electronic patient health information systems
- Gather medical history and documents accordingly in patient scheduling software IE: demographics, insurance, exams
- Educate patients on procedures and operating hours, and perform verification and authorizations of surgeries with insurance companies.
- Creates surgery packets for providers and mails confirmation letters for patients
- Answers incoming telephone calls within three (3) rings and accurately directs and/or assists the caller
What you need to bring to this role:
- Minimum of High School Graduate or GED equivalent
- Minimum of six months of customer service experience in a high-volume impact environment, preferably in a healthcare field required
- Excellent Customer Service expertise is required
- Ability to perform well in a high-volume environment
- Ability to function effectively under stressful situations
- Must be flexible, resourceful, and able to troubleshoot
- Must be able to handle multiple projects simultaneously and set priorities
- Must always maintain a professional demeanor and appearance
- Bilingual (Spanish / English) a plus
The Scheduling Coordinator is responsible for managing all information related to the coordination and scheduling of surgical procedures. They will interact directly with referring physicians, nursing staff, and patients to ensure smooth coordination of procedures and/or treatments.
- MCR Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.