What are the responsibilities and job description for the Operations Manager (Healthcare + Sales Focus) position at McQuaite Chiropractic?
Are you a driven leader who thrives on both operations and growth? We are a fast-growing healthcare practice seeking an Operations Manager who can streamline systems, lead a team, and help drive patient growth through sales and community outreach.
About the Role
This is a dynamic, hands-on position combining day-to-day operations management with business development and sales strategy. You’ll play a key role in improving patient experience, team performance, and revenue growth.
Key Responsibilities
- Oversee daily clinic operations and staff performance
- Train, coach, and manage front desk and support staff
- Track productivity, and financial performance
- Drive patient acquisition through internal & external sales processes
- Build referral relationships and community partnerships
- Ensure exceptional patient experience from first contact to follow-up
- Collaborate with providers on growth strategies
Sales & Growth Focus
- Convert leads into scheduled patients
- Improve retention and patient lifetime value
- Monitor and improve conversion metrics
Qualifications
- Strong sales mindset with proven ability to drive growth
- Excellent leadership, communication, and organizational skills
- Healthcare, chiropractic, physical therapy, or wellness background preferred
Compensation & Benefits
- Competitive base salary
- Performance-based bonuses tied to growth
- Supportive, team-oriented environment
Who You Are
- A natural leader who holds teams accountable
- Results-driven and growth-focused
- Comfortable wearing multiple hats in a fast-paced environment
- Passionate about helping people and improving lives
Pay: From $25.00 per hour
Work Location: In person
Salary : $25