Program Coordinator - Biopharmaceutical Industry Fellowship Program

The School of Pharmacy Boston Biopharmaceutical Industry Fellowship Program seeks a Program Coordinator to manage the program’s day-to-day operations. The Program Coordinator will be responsible for fellow onboarding, marketing of the program, and various event coordination efforts throughout the year.

Essential Duties and Responsibilities:

• Supports the Program Director and Manager as necessary to ensure the smooth operation of the Fellowship Program.
• Implements, updates and enhances internal processes that support the program; specifically related to expense reports in collaboration with the Business Office.
• Coordinates the onboarding process for new industry fellows and ensures paperwork is completed in a timely manner in collaboration with Human Resources.
• Develops orientation materials for fellows; schedules and assists with orientation sessions.
• Assists Program Manager and industry fellows with New Innovations: update, maintain and manage New Innovations, this includes but is not limited to new account creation, set up and follow up for onboarding documents, ensuring compliance, bi-annual core competency evaluations, and regular maintenance throughout the year.
• Updates and ensures accuracy of fellowship offerings on the MCPHS website, as well as national professional organization websites (ASHP, IPhO, etc.).
• Arranges and coordinates rooms, catering, and other vendor provisions for program meetings, events and ceremonies.
• Prepares communication materials and social media content to provide information to students nationally about MCPHS fellowship opportunities in collaboration with the fellows.
• Provides operational support to Program Director and Manager, including coordination of catalog updates, and coordination of program revisions
• Participates in department meetings, takes minutes and follows up on outstanding items.
• Develops and implements processes to track and monitor budgetary expenses for Program Director.
• Works collaboratively with fellows, preceptors, and faculty.

Qualifications:

Education and Work Experience Requirements:

• Minimum of associate’s degree
• Minimum of four (4) years of applicable work experience
• Previous customer service and administrative experience
• Strong technical/computer skills, including proficiency with Microsoft Word, Excel and PowerPoint
• Excellent analytical and problem-solving skills
• Strong organizational skills and attention to detail; ability to ensure accuracy of work
• Ability to work in a fast-paced environment, and to prioritize tasks and meet deadlines
• Ability to manage confidential materials and maintain confidentiality when working on specific tasks or projects
• Strong oral and written communication skills
• Highly collaborative and strong team player.

Preferred:

• Experience in creating external facing marketing materials through social media and related platforms very desirable.

Physical Requirements:

• Typical office or administrative working conditions. Staff is not exposed to adverse environmental conditions. Work is primarily sedentary in nature; there are no special physical demands.
• Must be able to lift and carry up to 50 lbs.
• Must be able to talk, listen and speak clearly on telephone and through online video conferencing platforms (Zoom and Microsoft Teams).

Compensation

The pay range associated with this posting reflects the amount the University reasonably expects to pay for this role at this time. Salary offers are determined based on experience, skills, and qualifications as well as internal equity, market data and pay in comparison to similarly situated employees doing comparable work.

Hiring Range: $34.84-$38.65/hour

Salary : $35 - $39