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Patient Service Representative

McPherson Family Eye Care
Wake Forest, NC Full Time
POSTED ON 8/1/2026
AVAILABLE BEFORE 11/29/2026

We are looking for a friendly, detail-oriented person to join our team. The ability to multi-task and provide excellent customer service is required. The applicant must be professional in attitude and appearance with the willingness to be part of a team in a medical setting. Computer skills are a must and experience with ophthalmic/medical insurance is preferred.

Duties include but are not limited to:

  • Greeting patients.
  • Insurance verification and explanation.
  • Scheduling appointments.
  • Patient recall.
  • Data entry with correct grammar, spelling, and punctuation.
  • Communicating to patients via email and telephone.
  • Ability to rotate to Call Center, Check-in, Check out, and Insurance Verification.

The position is for approximately 40 hrs per week including some Saturday hours. Customer service is our priority, so a great personality is a must. Our hiring manager is unable to answer phone calls during the day, therefore, please forward your resume for consideration.

Work Remotely

  • No

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $16 - $19

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