What are the responsibilities and job description for the Customer Service Dispatcher position at McNorton Mechanical?
McNorton Mechanical is seeking a full-time Customer Service Dispatcher to join our vibrant team in Pensacola, FL! We offer a competitive pay range of $20-$22 per hour, along with comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan with a 3% match, generous holidays and PTO, and numerous growth opportunities. Plus, with our ongoing training and professional development programs, you'll be equipped to advance in your career!
Don't miss out on this chance to make a difference-apply now and join us on this exciting journey at McNorton Mechanical!
THE INS AND OUTS OF BECOMING OUR CUSTOMER SERVICE DISPATCHER
THE SCHEDULE:
Enjoy a schedule from 8 AM to 4 PM, giving you consistency and work-life balance while keeping your evenings and weekends free!
YOUR ROLE:
Each day, you step into the heart of our operations, where no two days are exactly alike. You're the first point of contact for customers, answering high-volume calls with warmth and efficiency. You listen attentively, providing solutions and scheduling services with precision. As you juggle dispatching, you also offer tailored recommendations to customers and closing deals with confidence. You thrive in the fast-paced rhythm, collaborating seamlessly with technicians to ensure smooth service delivery. Your proactive approach and friendly personality make every customer feel valued and every interaction a success!
OUR REQUIREMENTS:
- HVAC customer service or dispatching experience
- Ability to manage high-volume inbound and outbound calls
- Ability to work in a fast-paced environment
- A proactive attitude with an outgoing and friendly personality
JOIN US AT MCNORTON MECHANICAL
McNorton Mechanical is a rapidly growing HVAC company based in Pensacola, FL. We pride ourselves on delivering top-notch service and building lasting relationships with our customers. Our team is passionate, results-driven, and dedicated to ongoing professional development. We foster a fun-loving, positive work culture where every team member is valued and encouraged to grow. No complainers here – just a committed team working together to achieve excellence! We hope you'll join us!
If you think this Customer Service Dispatcher job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Candidates must successfully pass a background check and/or a pre-employment drug testing to be eligible for hire.
Salary : $20 - $22