What are the responsibilities and job description for the Host position at mcnellies?
!! NOW HIRING HOSTS !!
Malfi is the latest McNellie's Group concept opening on Brookside, bringing Italian cuisine and a warm, welcoming atmosphere to the local community. We pride ourselves on quality, passion for food, and exceptional customer service. We’re looking for enthusiastic, motivated individuals to join our team and be a part of something special as we get get Malfi off the ground!
Key Responsibilities:
- Greet guests with a friendly, welcoming attitude as they arrive and thank them as they leave.
- Ensure the efficient seating of guests based on availability and party size.
- Maintain an organized and accurate waiting list, ensuring guests are seated in a timely manner.
- Communicate with the front-of-house team (servers, bartenders, etc.) to ensure a smooth dining experience.
- Assist in answering phones and taking reservations or providing information about the menu and restaurant.
- Ensure the dining area is clean, organized, and presentable at all times.
- Handle guest inquiries, concerns, and requests with professionalism and a positive attitude.
- Assist in light administrative tasks, including taking to-go orders and helping with the flow of service.
Qualifications:
- Previous experience in a host or customer service role preferred, but not required.
- Strong communication and interpersonal skills.
- A friendly, positive attitude with a genuine passion for hospitality.
- Ability to multitask and stay organized in a fast-paced environment.
- Professional appearance and demeanor.
- Ability to work well in a team-oriented environment.
Benefits:
- Health insurance
- Flexible schedules
- Employee discounts
Join the Malfi fam!