What are the responsibilities and job description for the Housekeeper position at MCNEILL HOTEL COMPANY LLC?
Job Details
Description
SUMMARY: Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Cultivates a respectful workplace by maintaining respect of attendance, respect of performance, respect of behavior and respect of common sense and judgement
- Cleans rooms in accordance to specific brand and company standards
- Replenishes supplies within guest rooms and carts to transport to assigned areas
- Deep cleans areas as directed by supervisor
- Transports trash and waste to disposable area
- Responds promptly to requests from guests and other departments
- Checks that all appliances are present and in working order for each room
- Vacuums carpets and preforms floor care duties
- Reports any maintenance issues, safety hazards, accidents or injuries
- Completes safety training and certifications
- Inspects finished laundry to assure high quality standards
- Handles contaminated articles per company, franchise, and OSHA standards
- Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day
- Maintains all laundry equipment and informs appropriate personnel of maintenance needs
- Follows company policies and procedures at all times
- Ensures fair treatment and respect of employees and guests
- Other duties as assigned by supervisor or management
Qualifications
QUALIFICATIONS:
Education/Experience: High School Diploma or GED equivalent. A minimum of 3 months of hotel housekeeping or equivalent training and experience.
Skills:
- Innate sense of urgency
- Adaptability
- Guest service
- Proficient communication
- Ability to read, write, and speak the English language
Working Conditions:
- Will be required to work nights, weekends and holidays
- Will be required to work in a fast-paced environment
- Will be exposed to cleaning agents and chemicals
RELATIONSHIPS:
Internal: General Manager, Assistant General Manager, Peers, Executive Housekeeper and Field Operations at the corporate level
External: Guests - To provide customer service
PHYSICAL/COGNITIVE ACTIVITES:
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
